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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 391 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, screen size, and processor speed of the 17.3" Full HD Laptop. Many find it easy to use and appreciate its design. However, some customers have noted the lack of keyboard illumination as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 391 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Reliable Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 17.3" Full HD Laptop with Intel Core i7, 16GB of memory, and a spacious 1TB SSD is a fantastic choice for anyone needing speed and storage in one sleek package. The large screen is bright and crisp, making it excellent for work, streaming, and multitasking, while the powerful processor handles demanding tasks with ease. Its natural silver finish gives it a clean, modern look, and the generous combination of RAM and storage ensures smooth performance and plenty of room for files, apps, and media. A solid, reliable laptop that balances power, style, and value very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent business computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my needs, this laptop is excellent. I paired it with a 32" Curved monitor and a 27" curved monitor for the ultimate setup. I love the fact that it is quick and has a decent hard drive space. The 16GB of Ram is also nice. Looks nice, and works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Amazing for at home work & games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for work, it's worth the money. Works fantastic! And hold 9+ hours a day, great with storage and multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    worth it purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my dad he's an accountant, this is a powerhouse desktop-replacement laptop—huge, fast screen, tons of storage and memory, perfect for getting serious work done without ever slowing down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size
    Cons mentioned:
    Keyboard illumination

    Rated 4 out of 5 stars

    Good Performance for Price, Needs Lighted Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good PC for office work, light database, spreadsheet and coding. I am happy overall with the performance for price, and the big screen is a plus! At this price though...a lighted keyboard should be included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    StushK - Senior Citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact design. Lightweight and the large screen is great for being a senior citizen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Keyboard illumination

    Rated 2 out of 5 stars

    Keyboard has KNOWN problem of paint rubbing off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for 3 weeks now. Lots of pluses and minuses, Plus: fast, the screen is crisp, and the price with holiday sale was $350 off. Minus: No Ethernet port, older generation RAM, power button and cortana button now takes space on the keyboard, but most of all, and the reason for the review rating - the keyboard lettering has ALREADY started to wear off! The A, S, C, period, comma, backspace, shift, and ctrl btns are already noticeably worn, and I expect within a month or two will be totally worn off. I'm already having to look at paint pens or stickers (REALLY?!?). For a brand new laptop, this is totally unacceptable. And, this experience has significantly colored my option of Best Buy in general. Why would they sell a set of laptops with this known problem, and, how long has the return policy on defective laptops been 14 DAYS?!? I now have to return this to HP?? After I've owned it for 3 weeks?? Geek Squad gave me the lowdown on this problem - those guys are great, but corporate and sales management sucks. Here's an HP url detailing the problem: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Keyboard-lettering-rubbing-off/td-p/8998475

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Hp laptop core i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy hp latop in best buy is very nice, easy to carry to travel ,battery life and processor speed is nice .i recomend to buy everone this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great Machine - Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I have had it for a couple of weeks now and it performs well and I can finally see what I am working on because of the big screen. I paid what I consider to be a good price for this and it has not disappointed me. I went to the Best Buy after ordering on line and pick up was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good everyday laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for our family computer and this gets the job done. It’s fast, has a nice display, and a numeric key pad. We do not game and have not watched movies from it as we mainly use it for paying bills, printing documents, etc. It’s quiet too having no loud fan noise.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good overall - serves my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, and has oodles of storage (solid-state). I miss the fingerprint reader I had on my previous laptop, and not having a built-in Ethernet port is a definite negative (I purchased an Ethernet-to-USB adapter to overcome that). When I first powered up the computer, I had to search for the power button - it's somewhat hidden, in the top row of keys. I would have preferred a built-in CD/DVD drive, but laptops generally don't have those anymore - so I purchased an external CD/DVD drive for the few occasions when I need one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen size

    Rated 5 out of 5 stars

    17.3 HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and big screen, great. Device is working well so far

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great deal. Large screen, fast processor and large memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Satisfaction guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite happy with my HP 17.3" HD Laptop. It was ready to go and operates quickly. The keyboard is smooth to the touch and the keys are large enough that I am not double key tapping. I work with photos and the large screen helps me to see the full picture. The graphics are exceptional. I highly recommend this system for people that dabble in photography. Toast to another satisfied HP computer owner.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast in our application, which is everyday household use. We love the large screens since we have no desktop computer. Seems durable enough to handle travelling in the RV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is lightning fast. It is easy to use. It was easy to set up. It’s perfect for what I am looking for. I could not be happier with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    HP - 17.3" Full HD Laptop - Intel Core i7 - 16GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. I struggled for days trying to figure out the best one for me and this seems to be a great decision. The screen is huge (for us old blind people) and its fast. No buffering. That alone makes me so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    This is What i was looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fast honestly ..i love it the size of the screen is very convenient im happy with the size of the screen and how fast it works actually i got a second one for my son this computer will help him with tasks the ramp and memory are excelent for him

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. It works my photo program well. Does what I need. It is not light, it is heavier than other computers. It is larger and the silver outside is rough surface. It is a 5 star in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    My Macine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Love it. User friendly. and lots of battery life. Must tell wife to keep hands off and use her own outdated equipment.

    I would recommend this to a friend
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