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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 429 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, screen size, and processor speed of the 17.3" Full HD Laptop. Many find it easy to use and appreciate its design. However, some customers have noted the lack of keyboard illumination as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 429 reviews
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good item price good very fast picture is very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the cost, customer service was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SETTING UP NEW PURCHASED EQUIPMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVING TRANSFER OF DATA ANS SETUP OF NEW LAPTOP CAN BE A REAL CHALLENGE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good value Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine except 16GB memory causes system to be slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far-So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the laptop for only a few days. No issues yet and don’t expect anything. Like the feel of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your customer service was great! They were very helpful and explained things so I understood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up with the wrong computer. It would not compatible to the program that I needed to run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast upload.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downfall is that it doesn't have a cd reader.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    confused and frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confused with a lot of the apps and trying to fix things to work better. the taskbar is very small and I can't make it any bigger, if I try to it doesn't change and everything else overlaps. I would like to a person for help, but never get a person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Overworked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person that helped me was wonderful but too many people waiting in line and not enough people to wait on them. My appointment was delayed by an hour so when appt was only 20 minute so people were stacking up in line and that made me feel rushed so didn't get all the info I needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent Laptop, i expected the display to be much better, the touch board quality isn't the best.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to familiarize between windows 10 to windows 11.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. it was a little too heavy for me to transport around. but it seemed like a great computer and a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the touchpad is not smooth. Otherwise value for money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1`7 inch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computor is nothing special but for what I use it for it's working just great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough instruction on usage. Not enough instruction on usage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BAD BATERY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the batery never works, just in the first day that I buy it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop appearance is sleek, however, there is no battery life. Description indicates up to 10 hours battery life, however, charge doesn't last more than 2 hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough syorage for a gamer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs for storage if you're a gamer. Just need to get more storage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A ton of spam emails and calls when purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since buying this I've received a ton more SPAM calls and emails. Makes me never want to buy something from Best Buy at all. The only place I gave my number an email address to was to Best Buy!

    No, I would not recommend this to a friend