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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 429 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, screen size, and processor speed of the 17.3" Full HD Laptop. Many find it easy to use and appreciate its design. However, some customers have noted the lack of keyboard illumination as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-429 of 429 reviews
  • Rated 1 out of 5 stars

    New PC Doesn't Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month old. Mouse pad doesn't work. HP suggests returning because it's defective. Best Buy won't take it back. DO not buy HP.. DO NOT BUY FROM BEST BUY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop was a great price. I asked the associate since I had Dell docking station would there be any problems. He told me everything would work; Dell works with Dell and does not work with HP or any other. Plus, HP did not come with a charging cord.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop on Dec 2 and still not received, supposed the delivery was for Dec 16 but it changed, I don't know the date of delivery yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT GO TO BESTUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People in BestBuy were HORRIBLE to deal with. This laptop is going back, simply because I DO NOT WISH TO PURCHASE FROM BESTBUY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment seams fine, although sales person was terrible. We left the store with computer, without setup. I need to goback to get some assistance from setup geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast with a great screen size! I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Manufacturing Engineet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moderate price and excellant performance and speed. Display is vivid and awesome. I'm not a facbook or gamer. I use Word and Excel frequently and on line services of email and Amazon. This is my third HP laptop and I love it. My old laptop was a Windows 10 product and because It wouldn't run Windows 11 I prchased this one. I'm gald I did. Solid machine with great performance, but thats the HP legacy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    My hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new hp is great it works fast with a large size screen and I enjoy watching

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 5 out of 5 stars

    Richard J. DeNell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only area of concern was on my part thinking that all laptop computers had lighted key boar like all the others that I have brought.

    I would recommend this to a friend