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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 177 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 177 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Value for the money spent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great laptop for the price we paid. We were replacing a similar model from several years before. It has everything you need for normal usage. This was purchased for my husband who is a writer and uses the laptop for his work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP to HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a 10 yr old 17" HP to a new 17" HP, oh how nice. I didn't know what I was missing and how fas the new one is. Thank you Best Buy and the Geek Squad for making the transition seemless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer with a short battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer for the price. The screen is nice and clear, sound is pretty good. The only complaint I have is battery life. It feels like the battery runs down very quickly, even in Energy Saver mode. And this is with general usage (Microsoft products, some YouTube, occasional streaming on Hulu). It's definitely not an all-day battery, but it'll certainly get you most of the way there if you aren't doing anything too intensive. I've got an HP that I had been using since 2015 that has a much better battery.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent home office computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen, great soft touch keyboard, fast boot-up make this an excellent choice for home office use (email, internet, word processing, spreadsheets, zoom conferences and MS Team meetings).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing im bummed about is no touch screen .i ❤️ the big 17 inch screen plus the big keypad numbers and letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent large screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same laptop a few years ago for my personal use. It has been very reliable and efficient during that time. So when I discovered our church Food Pantry was borrowing one of the church laptops to maintain all their records I acquired another so they could maintain all their info and records separate from church information. It will make a substantial difference in operational efficiency and confidentiality of information.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kathy's New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE it !!! It's working wonderfully. Thanks to the very kind young man who helped me pick it out. Good job !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP - 17.3" Full HD Laptop - Intel Core i7 - 16GB Memory - 1TB SSD - Natural Silver - I liked my first one so much, I bought a second one

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very pleased with laptop and service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleekness of the laptop. The screen size is great!! The Geek Squad at Best Buy was wonderful transferring the data I asked to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP. I damaged my old one and was able to purchase the replacement same day. Great product. All my information transferred over, so it was an easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade to windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them new computer with windows 11. Works much better than my previous one. Highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying the laptop but I haven’t had time to sit down and learn about everything that is available. Haven’t had a chance to make sure all my data from old laptop is on new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Unit ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use. Set up was ok. Some program transfers were problematic due to no cd disk hardware internal to the new laptop. Initial access is to signon is slower. Otherwise unit is working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new pc made by HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and is very easy to get used to. I had used HP pc products before and this new pc is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Aesthetic and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop on the bigger side and came across this. The specs were great and once I received the laptop, didn't regret this purchase a single bit!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and transfer information from old computer. Works quickly. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for all my needs!! I love the larger screen, and the ability to enlarge anything is a great feature.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 4 out of 5 stars

    Large screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that the keys were illuminated so that they could be seen better in low light condition

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Happy with my new laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processing. I miss not having a DVD drive, but that’s the way it is now! Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Value Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value for the Price. Met the needs of the user and configuration of Processor, Memory and SSD storage was excellent.

    I would recommend this to a friend