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Customer Ratings & Reviews

Your price for this item is $535.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 319 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen, easy setup, price, and performance of the 17.3" Laptop. They appreciate its suitability for working from home and gaming. While most customers are pleased with the laptop's features, a few have expressed dissatisfaction with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 319 reviews
  • Rated 5 out of 5 stars

    I love my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun to use, Light enough to carry. I'm enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a great computer. I have a hearing issue and even though I have hearing aids other computers did not work for me. The speakers in this computer are so clear and the volume levels are great. I can even hear without my hearing aids in. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Great, Very Quick . Great Price ..... Love It

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A real Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the specs on this laptop for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great for first laptop user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with laptop. Very easy to learn to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it works great and the price was perfect for me I can honestly say this was good purchase. If you love Sims 4 or the previous versions you can play it on this laptop and it runs great. It is a great computer for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price. Not a Mac but half the price so you get what you pay for. Build quality feels very cheap but the processor is pretty quick. Computer loads software and webpages very snappy. So far i haven’t had any problems and it hasn’t crashed. Overall decent computer for $600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually a Apple guy. I usually only use windows based computers at work. This one is exceptionally well designed. We bought for my 10 year old since he is now doing virtual school like most children. I'm nod with specs but I can assure you this will be a better investment than a bargin priced laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught this thing on sale. Totally and completely happy with my purchase. That R7 is fast and the graphic card does what I need and has plenty of ram to do more. AutoCAD on a laptop has never been so good. Faster than some of the i5 & i7 PCs at the office. Streams Netflix just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop for a Great Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really great. The screen is awesome, the graphics run on the latest Radeon driver set. I upgraded the HDD with an SSD, and it was relatively easy to tear down and put back together. Excellent product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the read out loud. I love the one cloud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still trying to get use to the new technology since my old computer. There is so much going on that it is hard to keep up with. The process to transfer photos is great now that I figured that out. Still haven’t deleted old photos from phone yet. But it is coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With COVID 19 pandemic and the cessation of most in person communication. It was on sale. Storage capacity was superb. Worked well for virtual conferences. After purchase but before pickup, price dropped. Bestbuy honored the lower price. GREAT BUSINESS SENSE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good at first, then slowly got worse when starting

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this was great when I first got it, however, it quickly developed glitches that I haven't been able to solve. I'm fairly computer savvy, I have friends even more so and I know my way around the internet enough to get help. It has a huge issue with using up the DISK when starting up, even after disabling everything you possibly can on startup. Once it's up and running it's fine, but I dread updates and restarts due to the slowness of the boot up. My brother in laws 5+ years old computer boots up faster. I did get it while it was on discount and I wonder if it was buggy and that's why it was discounted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a iPad most of the time. There are certain things I need a standard computer for, but could not use a chrome book or windows S. This computer was on sale and had the built in CD/DVD player. So far, it has exceeded my expectations and set up was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer for personal use and school and this laptop of OK. I feel it is a bit slower than my old Toshiba laptop with has a I3 processor and same memory. I wish I had gotten a I7 in an HP then I would be happier than this somewhat slow computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for basically everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it's four stars is because I got mine geek squad certified so not brand new but the second best thing, and just every once in awhile it does like a screen flicker, so besides that it's actually a great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination of the powerful AMD processor and large 16GB of RAM along with the Radeon graphics video made this laptop an excellent value. The 1 TB hard drive is huge however a bit slow, replacing it with an SSD drive would make this laptop blazing fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and good speed, which is what I was looking for. The laptop is large, but overall pretty lightweight. The only feature I miss is the background keyboard light. Other than that this was a great investment!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for our family, easy to use, a little heavy but it was expected based on product specifications and other buyers’ comments. This Isn’t a big deal for us since it will primary sit on our desk for family use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good HP computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust HP brand as a good quality computers, the 17" display is great. Only thing I would change is the appearance of the computer, it looks like a black box, so to the eyes it's not beautiful.

    I would recommend this to a friend