Customer Ratings & Reviews
- Model:
- 17-BY0021DX
- |
- SKU:
- 6299804
Customer reviews
Rating 4.5 out of 5 stars with 580 reviews
(580 customer reviews)to a friend
Customers are saying
Customers enjoy the large screen, affordable price, and easy setup of the 17.3" Laptop. They appreciate the 1TB storage and 8GB memory, which provide enough space and power for general use. While some customers find the all-black keyboard challenging to adjust to and the build quality feels cheap, overall, customers are pleased with the laptop's performance and find it suitable for gaming and photo editing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 2 out of 5 stars
Weak plastic case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was ok for a cheap 17" laptop. I just use it for basic web browsing and email. The problem is the plastic is weak near the display hinge area on the left and right sides. I think it broke there and now there is a big gap when you open and close the display screen. It is almost unusable now as I have to leave it open all the time. Recommend spending at least $800 for a more durable laptop.
No, I would not recommend this to a friend - Cons mentioned:Camera
Rated 3 out of 5 stars
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little flimsy. The corner of the laptop is coming apart and the the camera looks blurry. Do not recommend buying if you need something durable.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Exactly what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me, this computer fits my needs. Although it doesn’t have a SSD, or touch screen, it does everything that I need. I edit photos, create spreadsheet and presentations, explore the web, shop, etc. It had enough hard disk space to cover all of my files from previous computers with room to spare. If you are looking for the basics that can get the job done, this is the computer for you.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is for my Grandson. He had researched for a while and decided this was the one he wanted. This laptop is used for emails and movies. He has another computer used for playing video games. Happy with this product.
I would recommend this to a friendRated 5 out of 5 stars
Excellent laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchase the laptop for my kids, I was not sure that they were going to enjoy it. I am unable to keep this off the computer. This purchase was an excellent purchase and I think the produce was well worth the money.
I would recommend this to a friendRated 4 out of 5 stars
It does well for what I use it for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one thing I do not care for and that is the charging plug. It pulls out too easily and needs to be replaced because the design causes it to bend too much so that eventually, it starts to tear, exposing the wires.
I would recommend this to a friendRated 4 out of 5 stars
Good laptop for everyday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good computer for everyday use. If you are looking for heavy duty gaming computer, this might not work for you. Big pro for me is the CD/DVD drive. Cons-- the mousepad buttons are a little sluggish.
I would recommend this to a friend- Cons mentioned:Build quality
Rated 1 out of 5 stars
Disappointed with HP quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long time HP laptop/desktop user. We loved our last HP laptop, which had the same specs as this one - 17" screen, TB hard drive, 8GB RAM. Overall the performance has been fine, this issue has been the quality of the enclosure of the laptop. After about 15 months of use, the hinge for the screen became harder and harder to use. At some point before 2 years, the screw attachment points (plastic) holding the top and the bottom together broke and every time the screen is opened, the top and bottom separate due the hinge being so stiff. I was able to fix this using a little creativity, so that we can keep using the laptop. Now the same thing is happening on the left side. This experience has pushed us away from HP. The case overall feels cheap. If this laptop is an example of the quality of HP devices, we will be looking to other manufacturers for our next purchase.
No, I would not recommend this to a friend Rated 5 out of 5 stars
great laptop at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i saw this computer online at best buy's website during a 3 day pre black friday sale. i purchased it about 10 days ago and i am very happy with the product.
I would recommend this to a friendRated 5 out of 5 stars
Great PC
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it because it's just what I needed. it only can connect to your 2G i believe its called which would have been nice to know but other than that, it's fine.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop as a gift for my Mom for Xmas. She loves it, the design and material the laptop is made of keeps fingerprints off the laptop. She loves the size of the monitor, and the storage capacity.
I would recommend this to a friendRated 5 out of 5 stars
GREAT notebook!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The notebook I got for my wife for Christmas is SPECTACULAR and she loves it! Remember: Happy wife; happy life! Miserable wife; well, I think you're all intelligent enough to figure the rest out!
I would recommend this to a friendRated 4 out of 5 stars
Good replacement computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 17" HP 6 years ago which by now needed some work, so I looked for a replacement. 8th gen i5 with 8GB RAM is much faster than my 2nd gen i5. I wish the housing would be a bit sturdier.
I would recommend this to a friendRated 4 out of 5 stars
It's a computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new computer for simple things such as checking emails, surfing the web, and doing small amounts of graphic design stuff. This computer fits my needs. Not the best, not the worst.
I would recommend this to a friendRated 5 out of 5 stars
My husband loves his new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband's previous hp laptop was many, many years old. So, I gave him a new one for Christmas. He loves his gift. It is much lighter and with a larger screen. He couldn't be more pleased.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop in great condition and still is
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I bought this laptop by spending a little extra money. I've gone through at least 4 laptops in over 7 years. They were not as good as this HP
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. I couldn't have asked for a better laptop and I insisted on an HP. I have always had good experience with HP products.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dad ordered this with my advice and after several months it’s serving him well for the price, though he does mention it’s not very fast, but to be expected. Worth it if on sale.
I would recommend this to a friendRated 5 out of 5 stars
Great for work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop as a replacement for another that crashed. I mainly use it for work. I like the size of the keyboard and the number pad on it.
I would recommend this to a friendRated 4 out of 5 stars
great laptop for a traveler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have hardly used my laptop yet, but I am looking forward to having it when I am away from my desktop. It is a nice size. Not too small but not large enough to be hard to handle.
I would recommend this to a friend

