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Customer Ratings & Reviews

Your price for this item is $455.99
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Customer reviews

Rating 4.4 out of 5 stars with 1332 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its reasonable price and the ample RAM and storage it offers. However, some customers note that the battery life could be improved, and a few have experienced issues with the hard drive. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,332 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    solid performer for a home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is an excellent choice for home office, student and any other mid-range requirements. Performs well for Office applications, moderate photo editing and similar tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    It's only a month in, but I'm satisfied so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is great and I'm glad I moved up to a 17 inch screen. This is my first HP after being a Toshiba user a lot of years. Time will tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as a gift for my parents. Since they are in their 70s, most of the uses of a laptop is to browse web and checking email. The key to this is the 17" screen. While it is not sharp and beautiful like most of the ultra-thin laptops, this does a great job of showing texts, which is perfect for my parents. This also comes with 8GB of memory so that it will handle light amount of multitask (multiple chrome windows, and maybe 1-2 apps) without too much lag. The downside is that the laptop is equipped with 1TB mechanical hard drive, so do not expect any lightning speed when booting up or updating Windows. It will be slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what we need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my wife's college classes. It runs all the Online software she needed and it runs the full Microsoft Office suite just fine. It has even replaced her iPad for Netflix in bed! I personally do not like touchpads, so I hooked a Microsoft mouse up to it while I was installing her software and it worked nicely. I had to go to the HP website to install drivers for our HP laserjet, which was weird, but now it works fine. I didn't have to uninstall very many bloatware items for this laptop, either, which was a bonus. She is not a gamer and we have not installed any games on this, so no comment on that type of thing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Laptop for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for the price!! I just use it for email and word no worries.I wish it came with more software! The large screen is the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So far laptop is performing well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement to my old laptop which I fried. Don't spill a drink on your laptop!! Since I have vision issues, I wanted a large screen and this fills the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right for the power of this laptop. If you are looking for an inexpensive laptop, I would purchase this again. In fact, I bought 2.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP laptop lasted 7 years so I went with this one to replace it when I started getting bad battery messages. Hopefully this one will last as long as it's predecessor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an hp laptop to replace my dead one. This model has all the features I needed - intel processor (i5), 1 Tb hard drive, Bluetooth, wifi card, cd/DVD Drive and full size keyboard with number pad. I paid less for it than I would have getting the same model straight from HP.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer for academia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Earning a Bachelors Degree of Science Information Technology. This computer does everything I need it t d and then some. I am very pleased with this HP

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has worked stunningly well. I don't have any cons other than the texture of the trackpad being a bit too rough, but you get used to that after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to have more than 30 windows open at the same time. This is something that would have crashed my last laptop. Best Buy did the data transfer. It went very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for years. Very pleased with product easy to use and was a stable product. I will buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop computer. It is very easy to set up and use. The only drawback is the track pad. It sometimes is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop purchase in a while, and I'm glad I picked this one. It's got great capacity and excellent speed of processing, all for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes a decent laptop, has a few items, like an SD card reader, that others charge more for. It is bigger than my last laptop, just fits into the old carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop - we had to replace a Toshiba that was about 10 years old so you can guess it was much faster than what we had!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    great laptop for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it. it's a bit slow but that's because i have dsl. when using on a high speed internet connection it really preforms

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    This laptop is huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size on this laptop is amazing, I have yet to have any issues and if you are looking for a bigger screen on a laptop I would recommend this for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great computer, can't turn on touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot turn on the touchscreen feature. That was one of the reasons why I purchase the computer along with the large screen.

    I would recommend this to a friend
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