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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 1332 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its reasonable price and the ample RAM and storage it offers. However, some customers note that the battery life could be improved, and a few have experienced issues with the hard drive. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,332 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need it to do. I make custom decals and remote in to work some and it's never been an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's Alive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review from this Laptop right now that I bought 2 years ago. It's always worked perfect and I've never have had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. Takes some time learning to use Windows 10, but, the screen is huge with a clear view and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surprisingly good laptop for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really exceeded my expectations. Not the best looking case but outside of cosmetics very satisfied woth performance in this i5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bought as a gift for a family member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem very pleased with the ease of use of this device. They are not very computer savvy and found it easy to setup & use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer for a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a fair priceand great to be able to use my Best Buy credit card points to pay for the majority of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop the price was right and although I don't like windows 10 I am getting along ok. I replace one similar that was starting to give me problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer, easy too set-Excellent up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer easy to set-up and add software except Norton Security w/ Backup, Computer came with loaded trial of McAfee but I have a multtiplte Norton

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    not a bad laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. I5 7th gen for under $500, not a bad deal Don't care for Windows 10, but that's not a computer issue

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for my wife to take college classes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was setup out of tue Box and ready to go. My wife is very pleased with its graphics and speed for college use. This is a great college computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Laptop Working Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop is working great. Love the big screen and keyboard. Husbands larger hands can still use the keyboard easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never bought an HP laptop because they usually are pretty pricey, but I saw this on sale and thought "Why not, I'll try it out.". I'm so glad I did! This laptop is great! Starts up very quickly, never "lags" or gets hung up where you have to shut it off and reboot it, the display is REALLY big and very bright and using it outside isn't a problem at all. It is very thin and very light, easy to carry, and is very sturdy. The sound is EXCELLENT for a laptop and easy to customize it just the way you want. Battery life is very good, too. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's what it supposed to run as well for an I5. Still getting used to windows 10. I would definitely buy it again if I was looking for a good computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Does what I needed it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this model because very few lower priced laptops come with a 17-inch screen. I have used it for a few weeks now, and it is exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son this laptop for his birthday. Perfect first laptop for a 13 year old. Serves all his needs - now anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite a machine, still getting used to it but no complaints thus far, 17 inch is pretty much for home use but I'm only a part-time onliner anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is that the LED screen could be of better quality. Its lightweight, doesnt get hot, holds a charge well....overall, im in love with it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    We bought this for our daughter for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was at the top of the cheap wall as they called it at Best Buy. We thought it a good place to start for our daughter starting college in the fall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Home/Personel use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with every new computer, learning how to navigate and find new windows and old documents is the initial challenge. After that, it has been a breeze.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the battery. Didn't take long before it wasn't working without the a/c adapter.

    I would recommend this to a friend
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