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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 1332 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its reasonable price and the ample RAM and storage it offers. However, some customers note that the battery life could be improved, and a few have experienced issues with the hard drive. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,332 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box. Boots up quickly and no crashes 30 days in so far. New windows OS having no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, a little bulky at 17" but it is an i5 and it was a good price so went with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a computer to pay bills. This computer more then met my expectations. Would highly recommend for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Not a big fan of Windows 10 which is the only drawback for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my wife to do graphics work. She loved it so I bought one for myself to do photo editing. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop it's (Almost) everything I've been looking for in a laptop. Fast and lots of storage space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the pricebought this for my wife for her to study on that's all we are using it for is a study laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Best Buy to purchase my electronic as laptop and television,its have good quality with great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP consistently good buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for our grandson as an upgrade. He’s a gamer and will be able to expand his game!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this laptop very much, I only wish that it and all laptops had light up keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my needs; easy to manage and have not noticed much heat when placed on my lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for something I could learn how to use quickly, they guided me to this and it worked out perfect. Thank You

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hogs power and slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer uses power a lot and battery tends to run out quickly. System is slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen. works great. love it. works great for what I need it for. would recommend. great laptop for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Speaker volume could use some work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great home use computer that the whole family has been able to use. It was ready to go right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase on bestbuy.com with first time buying an HP and first time using Windows10. Has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my family member to use for his undergraduate classes and he loves it. Only con is it is heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new HP Laptop. We use it every day.. Customer Service personnel were great.. Thanks so much..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer so far has been great, still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was our salesman and he was very helpful in helping us pick out what we were looking for. Keep him on staff.

    I would recommend this to a friend