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Customer Ratings & Reviews

Your price for this item is $455.99
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Customer reviews

Rating 4.4 out of 5 stars with 1332 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its reasonable price and the ample RAM and storage it offers. However, some customers note that the battery life could be improved, and a few have experienced issues with the hard drive. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,332 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked very impressively, and its still going strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been everything I need and more. It's easy to tote along with you, it's a little heavy but nothing more than a large purse holding everything us ladies carry. It's not bulky and I wasn't sure I would like the texture on the top but it has proved to help with grip. This is definitely a product I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great computer. Love this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer with a few tweaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to do a rating of 4.5 stars, but regardless, I like this computer. It's basically just like my old one which needed to be replaced since the screen burned out. A part of me doesn't like Windows 10 due to some software glitches and lag time, but it seems to be the more simplified version compared to Mac software. A part of me also dislikes the fact that it's by HP because their customer service is horrible. Surprisingly, this is the only computer I saw that was affordable with a 17 inch screen; everything else is 15 inch or smaller and more expensive. I guess they can't compete with other brands. But if you're looking for a more affordable version and don't care for a touch-screen computer, this is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for word processing, internet-browsing, and playing media. Good video and audio capability plus enough processor speed to run 3 or more programs at once. A good family laptop with plenty of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Best move i made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy i shopped and found this laptop. finding all kinds of things i can do now that i could not before. User friendly. I am Tech challenged and it works great .. love the larger screen. Best Buy i ever did...

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Solid machine for the home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For home office use, this system has good performance, adequate storage and excellent support for any issues available online from HP. Th price was outstanding for a machine with a mid-range Intel processor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s decent computer for the price. It takes a few minutes to boot up, but once it is up and running it runs pretty good. I like the fact it is a light weight laptop,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Uncomplicated laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suits my needs, is lightweight, and easy to use. I like that it does not get hot on the bottom like previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Very Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer, vivid colorful clear screen and fast with internet and apps. I am very pleased, get into Best Buy and get yourself a great laptop. I bought mine on a promotion sale, made a wonderful buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good value in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my husband....so far he likes it but hasn't used alot. His old laptop was about 8 yrs old and too slow. This laptop has alot of memory and the larger screen as well as a cd slot.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Perfect Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a while now and it's so wonderful! It's so fast and smooth, plus the screen is big and clear making it so easy to see everything! It's such a relief to have such a reliable computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 4 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen. It is great for online classes and papers and comes in handy whenever else I need it. I’m not a gamer but for school, it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Like the larger screen, easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the larger screen and sleek design. Easy to use. Plenty of usb ports. No problems with set up. You can scroll with your finger pad or mouse with fast response.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer very fast and will hold a lot of material. Thought I was getting a great deal when I bought this I sale then was even better as a special and got the price match. Happy Happy Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop which can run multiple heavy apps

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop to run DJ Software and power hunger apps. Battery is not the best but if you need a steady laptop for productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Excellent mid-range laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price point, computer is better than expected. Only problem is the HP software loaded on the system. Had to remove some bloatware, once that is completed the fit and function is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at the specs vs the price, there is value written all over this thing. I bought this laptop for my younger brother who uses it to record his music etc. It works flawless. HP is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    My best laptop to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome laptop, easy to use, navigate, quality, extra large screen. It has a lot of awesome features and is overall a awesome product .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that would easily handle everyday use at home and I found it! This is a terrific little laptop, is light and carries easy, and settings are easy to work with.

    I would recommend this to a friend
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