Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the large screen, fast performance, and affordable price of the 17.3" Laptop. Many users appreciate the laptop's large screen size, which they find convenient for multitasking and viewing content. Customers also highlight the laptop's fast processing speed and boot-up time. Additionally, the laptop's budget-friendly price point is a key selling point for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,206 reviews
  • Rated 1 out of 5 stars

    This is a refurbish laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is refurbish. Can't download apps other people pictures in the gallery. It get hot fast. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only owned it for 2 days and it was broken. I had to return and pay extra money to buy a newer uo to date i7...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. Terrible web cam, set up. Seems refurbished

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows media player quit working. graphics do not work right. not a good laptop!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr Gordon Young

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it was shipped Dec 11th and shipper said they are waiting on package for them to deliver.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It has defectives

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been serviced by geek squad 2 times and still doesn't work properly. I wish to return it....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen item

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exception: Your manager allowed someone off the street charge a HP laptop to my account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    locked up twice in less than month

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been locked up twice. Once by Microsoft scam, now by windows scam. Not at all reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My purchase of a laptop shorted out within a month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky I purchased their service contract. Otherwise, I have no problem with their service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop keeps updating and I can't log in. Not worth the money that was spent for it!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop I purchased has been alot of help for me. I needed this laptop for my new job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with geek squad. Promised service Tha

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was not installed as promised. I called to complain and got ugly answers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer altho a great size it will not turn on had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because I could not use it. It would not let me download google.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from open-box items

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box item and it was an absolute nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Selectedsize

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected my first laptop & they transferred my desktop data to it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with how slow this computer browses the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is already fuzzy. This is a low quality laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    started having issues with the mouse jumping all over the place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    purchased hp printer n laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sales person. helped us immensely. great products.

    I would recommend this to a friend
Sponsored