Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the large screen, fast performance, and affordable price of the 17.3" Laptop. Many users appreciate the laptop's large screen size, which they find convenient for multitasking and viewing content. Customers also highlight the laptop's fast processing speed and boot-up time. Additionally, the laptop's budget-friendly price point is a key selling point for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,206 of 2,206 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great laptop if you can keep plugged in.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has worked great for me. The only problem is that I bought it for my zoom meetInns and my classes that are 2 and 3 hour classes. The battery didn’t even last 2 hours. I was pretty disappointed. As long as you can keep it plugged in, it a great laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor internet connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer for the price. However, it has weak wifi connection. It isn't the router bc i have great connection with our streaming tvs even further from the router. I also prefer 15.6 size instead of the 17 inch but the display is great when u need a lot of programs up. If you don't have a basic knowledge of computers then this isn't that easy. I purchased the internet protection with it and had to switch out of s mode to install it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying very much my new HP 17.3" Laptop Intel Core i5

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case and hindges cracked and broke after 1 year. I was a loyal customer. I switched to Acer and there make higher quality laptops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Started Off Great.......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this laptop in 04/2019 to work from home when need be. I loved the size, the sleek design. It was perfect. In 06/2019 I brought one when my personal laptop needed to be replaced. In 08/2019 the plastic covering the wires and also helps the laptop close/open got twisted. Geek Squad was able to correct this for me. From this point on I knew to pay attention to this. Fast forward to 07/2020 I noticed my screen frame on the laptop kept lifting exposing the wires and screen. I didn't understand why this happened. Geek Squad confirmed this would be too expensive to fix. Wasn't happen to hear that seeing the laptop is over a year old and I took care of it. I never dropped it. I handled it with care. Before purchasing this laptop you may want to consider what you are using it for and how often. I was lucky to not experience any other issues but the fact it new and this happen has left a bad taste in my mouth. I believe this is a flaw in the design. They should not be using plastic but something more solid that can withstand daily use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp has always faild in the first year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy it all out of Dell and I needed someone now.

    No, I would not recommend this to a friend
Sponsored