Customer Ratings & Reviews

Great laptop. Very fast with excellent wi fi connection. Very good value and the cd drive is an added bonus to allow me to view old dvds and cds. Great laptop for the price!

Excellent value for the price paid. This is used by my high school students and it sufficiently does what it needs to do (i.e. school work, not a gaming device).

My only disappointment with this laptop is that it didn't come pre-programmed with Windows 10. Other than that, it's been a helpful tool in keeping track of our HOA's activities.

Got this for my daughter’s college viewing. Very easy to set up. Solid feel. Screen is large and bright but not as sharp as some I work with. But for the cost not bad at all.

fast, easy set up. great for my travels! Wasnt looking for something expensive, just a laptop to fit my needs. Video is a little dull but able to do zoom meetings just fine

The laptop itself works great but the keyboard is already losing the color on the keys and it is less than a month old. I am afraid that within 6 months I won't be able to see what the letters are. I know it is a "value" laptop but for $700 it should last more than a month.

Like everything except for the camera quality like it is out of focus and a bit blurry. It needs improvement. I have tried adjusting the settings but did not have any luck.

I just needed a new laptop for everyday general use. I basically just need to be able to use Excel and the internet and it works for both. It was also easy to set up and get started.

This is the first laptop, let alone ANY computer I have ever owned. I used the public library ones for years, but since covid19 shut them down I no longer had acess to the internet. Having received a stimulus check, I decided it was time to join the 21st century! I am so glad that I did! This laptop is perfect for me as I live in a one-bedroom apt.and my space is somewhat limited. I love this computer and I am having a blast playing with it and exploring all the things it has to offer, Highly recommended!!

I upgraded from a laptop that had less memory. This is exactly what I needed for my college courses. I am taking all online courses due to Covid, so I needed a faster laptop.

CD rom read write drive makes life easy for software uploads. Movies if we wanted. Big screen. Lots of computer for normal users.

This runs the simple games my wife plays much more effectively than the older HP desktop, which was extremely slow. The speed of this laptop is more than enough for our simple needs.

So far BestBuy has held up their end of the deal. The HP Laptop is just what we needed. Now Zoom and other online distance communication platforms are really a pleasure to use. The old laptop just could not keep up. We are satisfied so far. Thanks BestBuy. So far this laptop is our BestBuy during the Covid-19 pandemic. One of Baltimore City School Teachers MRW

Great laptop! Slim design makes it very portable and very lite also. It has all the memory space I need and the setup was super easy! I would recommend this product.

Love this computer, large screen and quick speed. I got a great deal on this computer as a open box. I was skeptical at first but feeling now that l have made a great choice.

easy set up , however some things work and then don't. it's taking awhile longer then expected to get it working smoothly. choices for the 17" screen were extremely limited.

Love the size and features of this laptop. I mainly use it for surfing and streaming. The fan does get a little loud every now and then. No real issues other than that.

This computer was reasonably priced and was perfect for working at home. Having the larger screen helped tremendously since I am doing more Zoom calls during this time.

After getting the Microsoft exclusive software removed, the laptop seems to be doing well. It is primarily used for searching the internet, etc. so the screen size is great

I love the size of the screen. I wasn't sure about doing without the mouse but found it very easy to adjust. My first laptop is areal winner!