Customer Ratings & Reviews

Every aspect of the user interface is subpar. The screen can only bee seen clearly at a single, specific angle. If I need to show the screen to someone shorter or taller than me, I have to adjust the tilt. Scrolling and zooming with the touchpad work somewhat arbitrarily. Sometimes it will zoom too slow, and other times too fast. Often (particularly with Word documents) the touchpad will interpret my scrolling as zooming. That is annoying on its own, but it's compounded by the fact that it is nearly impossible to get it to zoom on purpose. Also, the selector buttons for the touch pad only work if you press just the right spot with significant force. If I need to click-and-drag, I must apply and maintain high pressure or else the cursor will disengage. Furthermore, the body of the computer is flimsy. the surface that houses the keyboard and touchpad rattles. And just recently, after 15 months of use, the housing is starting to separate whenever I close the laptop. So far, it snaps easily back into place. On the plus side, the CPU is great. When I plug it into a separate monitor, keyboard, and mouse, it works significantly faster than my desktop CPU. It also maintains its battery life very well. Bottom line, If you're looking for a really thin but powerful CPU, this is an excellent choice. If you are looking for a laptop, however, it's a disappointment.

I wanted a computer that was faster and had more capacity than my old model, but was similar enough to it that I could learn to use it without difficulty. This was it.

After using this computer for several months I have no complaints...fast and responsive....runs cool and works flawlessly... Love the larger screen and keyboard

Needed an upgrade from the HO 17.3 I bought 6 yrs ago. Love the ease of setting since the virus caused a huge backlog with the Geek squad. So far everythingperforming well.

This computer is a great value. It is far more capable than my previous Dell computer which cost a great deal more. I am very pleased with this computer.

So far we really like the laptop. It took a while to get it working correctly and wej had to pay someone to come to the house since we could not print anything. Geek Squad could not fix it over the phone even though they had us try many different things. The guy who we paid fixed it in less than 15 minutes. The Geek Squad would have come to the house but it would have been 3 weeks and thats is after 2 months of waiting for a computer that worked. Not real happy with the process.

Good Laptop... Main purpose of purchase was for meetings and in that case the camera isn’t the greatest quality being at 720p. Overall everything is else is great!

really enjoy using this new laptop, much faster than my old one. I could use a few lessons on navigating the desktop and apps and Windows 10 which is new to me.

For what I was looking for, this fit me. The large screen with a decent processor. Good for paying bills, shopping and keeping up with the latest social media.

This laptop with the 256GB Solid State drive loads programs quickly, but the drive is not large enough for some activities. A 1TB Solid State drive would be preferred.

This laptop meets all of my personal needs, plus so much more. I would highly recommend this laptop for anyone looking for a fast, reliable, personal laptop.

Start up was easy. Works great. It was an early gift for our children since school lessons are online a lot more these days and they needed a faster processor.

Everything works well on this computer however some of the keys on the keyboard are printed lighter than others. Not overused as I haven't even had it for 1 month.

Great value and great monitor size. The 17 inch monitos lets me use with no aditional monitos and de CDR it has gives me ease of use for my old apps and archiving needs.

Awesome product!! Luv It. Was a great purchase to update a very outdated laptop. Salesperson was great in assisting us with what type of laptop to purchase

Excellent laptop! Needed a laptop to replace one being used for remote teaching. This laptop is perfect! Fast, easy to setup and use. All around great product!

The camera could be a little better. I like that it start up and shut down very quickly. I'm still learning to use all of its features. Overall, I like my new computer.

All the working space for work that I need. Added the Microsoft 365 to complete the package. Plus the dvd,cd player installed. Fast, easy to use, no problems.p

not bad for price... easy on my game.... enjoying it lots better than my old laptop!

We bought this wanting the larger screen. I like that it still has a dvd drive since a lot of them don’t. I was used to windows 7 but 10 is pretty easy to navigate.