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Customer Ratings & Reviews

Your price for this item is $472.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the large screen, fast performance, and affordable price of the 17.3" Laptop. Many users appreciate the laptop's large screen size, which they find convenient for multitasking and viewing content. Customers also highlight the laptop's fast processing speed and boot-up time. Additionally, the laptop's budget-friendly price point is a key selling point for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,206 reviews
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Poor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a teacher and I need a relatively good camera. This laptop has a horrible camera. I took it back to the store to see if the camera just needed adjusting, and the repair guy said there were no adjustments on the computer. The fact of the matter is that the camera is very grainy and not very clear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad has had it since I got it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but why does it take 2 weeks to set an appointment with Geek squad and then they keep it for another 2 weeks!! What’s wrong with this picture?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box laptop. Saved almost $100. Works great and looked brand new. Check out an open box before paying for anything brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A laptop with desktop service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of having an up to date laptop that has all the modern features is advantageous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. Has everything I need for work and home. The built in drive is convenient and necessary for my needs. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works well and is easy to configure. The display is also good and the 17" is good for working with business apps. Good value and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. The battery life is amazing as well as easy to use. I have not had any issues with it, however I only bought it a month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over all customer service short lines fast and easy purchase look up fast pick up safe and sanitary they disinfect after every customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast pick up and the employees were very polite and friendly. If you go to the store they help you to what you are looking for.Awesome!! Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Larger and better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves this laptop. Wasn’t to sure when we got it because it was an online order. Wet happt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service. Amazing computer. Got here faster than I expected!! Smooth easy checkout! Highly recommend!! Will be doing business with Best Buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty good. Graphics aren't great o it. Somewhat of a basic laptop. No frills. Great for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is still running strong. It was perfect for me. The only great price cpu with a cd drive which are hard to find now days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I had to bring it back to the store 3 times.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than having to bring it back to the store for service, it now appears to be operating well. It is our 3rd HP computer and so far I am satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow and clunky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade from a 10 year old laptop with 4GB RAM and an upgraded SSD hard drive. This machine was not much faster and I was disappointed. I returned it and dropped the extra $500 to get a truly superior machine. If you are looking for a computer to run Office applications this will work. If you need to do any graphics rendering this is not the one for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new laptop! It has everything I need for surfing the web & checking emails ect. Haven't had any problems with it so far. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has a dvd player and sd card reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complain is it has a small hard drive. A good laptop for a student. Or a beginner in using a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an employee. It is a nice basic machine for word processing and work software. Reasonable price and no problems at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a client for home use. Setup was easy and reasonable speed for price value. Screen was Ok, not the brightest, but suitable for normal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is good. But I can't download the virus software I purchased. Something is blocking it. Once I figure that out I might rate 5 stars.

    I would recommend this to a friend
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