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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2206 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the large screen, fast performance, and affordable price of the 17.3" Laptop. Many users appreciate the laptop's large screen size, which they find convenient for multitasking and viewing content. Customers also highlight the laptop's fast processing speed and boot-up time. Additionally, the laptop's budget-friendly price point is a key selling point for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,206 reviews
  • Rated 5 out of 5 stars

    Great Laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a great machine, and so easy to use. It was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I need in an laptop. I travel and its been very useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE- No Stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely THE WORST computer I have EVER purchased!!!! Screen intermittently blacking out upon FIRST set up! I used this for work and could NOT get any work done due to constant pixelation of the display; could not even see what I was typing. File Folder refused to open even after several clicks on File Folder icon and going to "Open" for File Folder app itself. Word and PDF documents either would totally not download at all or took 5-10 minutes to download. Got the blue rotating circle and "Not responding" message for EVERYTHING I tried to do. On first day of use I had to call HP Help- they "cleaned" the system. Next day (on the job mind you), STILL same issues- called HP Help again, they "re-installed" the system. 3rd day on the job- same issues, spoke with HP Help, got case number and took that piece of crap back to the store. Sad thing is my two older HP laptops (one lasting from 2008-2013 and my current one bought in 2014 and still going strong today) were/are HEAD and SHOULDERS above this NEW piece of crap. HP has really gone down in quality. I believe ALL laptops have declined in quality software and quality materials PERIOD. DO NOT BUY THIS LAPTOP! (Purchased 12/4/20, returned today 12/12/20)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for what we needed. Thank you salesperson was nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted - start up was easy - runs perfect - love the voice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop: screen clarity; fast startups; easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just using to surf the Internet while at home. Didn’t need anything special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design for the price. Good performance and no frills packageing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop for my wife, used for remote teaching

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised, excellent instructions and working with out any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! We haven't had any problems with these computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price was reasonable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with free Microsoft 365 and anti virus software for one year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast startup. Nice picture. Have tried Dell laptops. Always go back to HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Does everything I need it to. Durable and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPLaptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new laptop. It was easy to set-up and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super crisp screen from Samsung. However, the higher priced unit in its class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I use it for, and had in stock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I use it for, and Best Buy had in stock the day I came in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the associate was very knowledgeable and recommend the right pc for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase it’s a great product great price. I absolute love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as intended. Was purchased for online schooling. Fast Delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm doing classes all on line this year and my laptop covers all my needs.

    I would recommend this to a friend
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