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Customer Ratings & Reviews

Your price for this item is $919.99
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Customer reviews

Rating 4.6 out of 5 stars with 373 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the touch screen, ease of use, graphics, price, battery life, and power of the laptop. They find the touch screen responsive and convenient, and appreciate the laptop's user-friendly interface. The graphics are praised for their quality, and the price is considered reasonable for the offered features. The battery life is seen as a positive aspect, allowing for extended usage without frequent charging. The laptop's performance is described as powerful, making it suitable for demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 373 reviews
  • Rated 4 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all the differences between using my old i5 with Windows 7 processor to this new one that has Windows 10... it really can do a lot of things...it will take a while to get up to speed... I was disappointed in one thing and it was that I thought that this had the tablet feature of the 2 in 1 but it will still be good to have the touch screen even if it is a little more difficult to just use it for notetaking.... I am glad to have the built in DVD player/recorder that the other one did not...

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Meets my capability needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear video. Very quick response. Keyboard back lighting a plus. Touch screen works well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. The big screen is awesome and the touch screen is very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer mostly for my photography business. I use Creative Cloud and the salesperson at Best Buy told this computer would be extremely fast. Well, it's faster than my 2006 HP, but I think maybe my expectations were too high as far as the speed factor. The screen display is very bright & crisp. I've had the computer for 2 months now & as I use it more, the more I like it. I haven't figured out all the features yet, but I do enjoy the automatic edits you can use when you pull up a photo.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The New HP Envy 17 inch touchscreen has everything you need in a compact portable computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this laptop but have had a few problems and geek squad helped with them right away

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Easy to use. Sit in bed and work and its a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work computer. I love the touch screen and metal case. Backlit keys a favorite

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. It is fast and just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is loving this computer. The screen is large which makes her work easier. Nice touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has had one for two years. Loves the touch screen and how large it is.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Happy returning to HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size makes for easy reading of content. Speed of keyboard is exceptional. Sometimes I get ahead of my self!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Everyone should have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use with a big screen, fast response cpu. Easy to take any where. Looks good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer we have had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super fast and my husband is very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits our needs prefectly. The large screen lite weight lap top is great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero stars, I would. My last 3 laptop purchases have been HP and the last one was an Envy that I had great luck with until a child stepped on it; so, I went for the next Envy version when I had to replace it. Worst mistake ever! It has been glitchy since purchase. Sometimes the keyboard just stops functioning. Other times, the entire screen starts flashing like someone is clicking the mouse or touching the touchscreen while nothing is occurring. There is literally no way to stop this rhythmic seizure without hard disconnecting the device from the power button because it will not allow you to click anything to actually log off. Last week it was inoperable for four days because it would not type a letter once but instead 2 times each until I rebooted the machine and then went to typing the letters 4 times with each keystroke. Miraculously, it just poof stopped doing it. No updates installed, no setting changes, literally no interaction from me. I will eventually throw this machine against a wall and just be out the cost of this junk laptop. I am super disappointed in HP and their product but also Best Buy for not giving me any notice that is was a piece of junk when I needed a replacement. Literally not good for anything more than a paperweight right now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big laptop screen. Nice full HP picture. Over all great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is fast, easy to use, it's touch screen and beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A superb laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the touch screen is just a great bonus feature!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is wonderful. This computer does it all.

    I would recommend this to a friend