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Customer Ratings & Reviews

Your price for this item is $919.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 373 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the touch screen, ease of use, graphics, price, battery life, and power of the laptop. They find the touch screen responsive and convenient, and appreciate the laptop's user-friendly interface. The graphics are praised for their quality, and the price is considered reasonable for the offered features. The battery life is seen as a positive aspect, allowing for extended usage without frequent charging. The laptop's performance is described as powerful, making it suitable for demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 373 reviews
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for continuing education. My first laptop that didn't need a toothpick to use the keyboard (big screen and big keyboard)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for getting the wrong download card, It was a great experience. Geek squad did a great job in getting me the download card,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fairly fast and has many great additions like the option to have the keys lit up for night use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted a different model, got this instead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom really wanted a different model HP touchscreen, but ended up with this one. It's a great computer, but there was some error on the part of the salesman.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine once the geek squad guy got past the initial setup, that did not work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it died 5 days after acquisition and Geek Squad reformatted the hard disk and reloaded windows 10, it's been working for 3 weeks so far and I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new Laptop. Do a lot o playing with camera. Great laptop for photoshop and other photography programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best time at Best Buy- The sales rep was so helpful and the computer that he helped me chose is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product had multiple problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems supposedly due to a windows update. It also has had some problem staying connected to hp wireless printer, otherwise it seems to work very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has performed without a flaw. The only hassle has been finding a big enough carrying case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My son use it for all his schooling! He also has online school too! I love it for everything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son as he was going to college, Michigan Tech. It is amazing for his engineering classes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the laptop and all of the features, especially the cd/dvd drive and size of the drive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problem with restarting. sometimes it takes 3 or 4 hard boots to come back to full operation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Basic owners manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic owners manual would be useful. My Best Buy rep was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. I use this mainly for my classes I take online. If I used it more I might run into problems. But overall a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer for my small business needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent for the work that I am doing as a small business operator. It has all of the essential needs that I requiere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly whay I wanted in a laptop. Has all the features without having to but external components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic on my lap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound I've ever experienced on a laptop shared with brilliant display makes work a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the new HP Envy. The team at the MHC Best Buy were great. Helped us set new lap top.

    I would recommend this to a friend