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Customer Ratings & Reviews

Your price for this item is $261.99
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The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 472 reviews

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82%
would recommend
to a friend

Customers are saying

Customers praise the 19.45" All-in-One's ease of use, size, and affordability. Many appreciate its performance and sleek design, along with the convenient all-in-one format. However, some users mention limitations with the number of USB ports and the amount of RAM. A few also noted concerns regarding software pre-installation and available memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 472 reviews
  • Rated 5 out of 5 stars

    Excellent merchandise; excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchase at Best Buy is as advertised and competitively priced. The people are friendly and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it was faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit upset with the performance speed and wound up returning it for a different PC. Just wasn't good enough for what I needed it for and just wasn't patient enough for it either. Other than speed it was pretty good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of it being all-in-one. Takes up a minimum of space on my desk and looks good on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    works very well for a small space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for a stand up desk in the kitchen, to save my back from excessive sitting while doing data entry. Works great, and takes very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer crashed on me 2 days after my purchase and I barely used it those two days because I was busy. When I turned it on it started rebooting itself on its own and continuously did till it finally gave me the option to repair my computer. I spent a whole night trying to figure out why a brand new computer would crash on me when I barely used it. I had to come in and exchanged it for the exact same thing again and didn't have a problem since. It's a good deal for the price paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new HP desktop Windows 10 computer and love it. Much better than the version of Windows 8.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable for the features. It took awhile to set up my scan capabilities on my laptop but was able to complete it. I don't do a lot of copies yet, so this product currently serves my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to use but problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the ease of use with this computer, but I've already had two "blue screens of death" and had to take it to be fixed. Not great when I've had it for just over two weeks. If it happens again, Best Buy better give me a new machine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software, Speed

    Rated 2 out of 5 stars

    too many unnecessary apps for a desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    painfully slow for a new PC for basic usage. Too clattered with windows apps - unnecessary for a desk top. apps better for mobile devices and really not needed for a desk top since its supposed to do what a mobile device can't handle. All the clatter of apps slow the system down. Like it but too slow. Very frequent requests for updates, stalling the pc almost every after a week or less

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beginner's Treasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up buying this computer in a time crunch. We needed a replacement urgently and this one had a sale. While it had the original free virus protection I kept having issues with Windows not opening the tool bar menu, I kept having to restart on several occasions; however now that the trial is over and it no longer opens automatically, I have not had one issue. Maybe this was a glitch? The computer itself is okay, wish it had a better "neck" to hold up the computer the touch screen works only when trying to write on a map? not very useful. But it does the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy , Excellent Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, wonderful choice!!!!! I am very pleased with the quality and features of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    3rd computer-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our 3rd computer. the 1rst one we used 1 day. took it back and tech said it was looking for it's mind! we had to go to Portland for its' replacement--it lasted 2 and a half weeks--wouldn't do anything after getting the screen savior on--just flashed behind it when trying to go online. we are on our 3rd one--have had a few messages, but worked through them. If this doesn't work out, we will have to go to a different computer. this one is very compact--no tower.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good computer for an older/elderly person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this all in one computer for my parents. They love it! This is a great computer and user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    vERY GOOD ALL IN ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great style. Doesn't take up too much space. Just getting to know all it does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The all in one is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window 10 needs more improvements it makes to PC run really slow and at this time I will not get windows 10 again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the features on this computer !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought ty he computer for my son. And he seem to really like it. He is always using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for limited space set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for the person that doesn't have the space for the traditional desk top setup. It is fast enough that you don't have to worry about it lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was nice but not what I wanted. So I packed it up and took it to the UPS office insured it, and returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. Priced just right. Wish all the pieces matched (Monitor is white, key board and mouse are black) but still a good product.

    I would recommend this to a friend