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Customer Ratings & Reviews

Your price for this item is $261.99
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Customer reviews

Rating 4.1 out of 5 stars with 472 reviews

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82%
would recommend
to a friend

Customers are saying

Customers praise the 19.45" All-in-One's ease of use, size, and affordability. Many appreciate its performance and sleek design, along with the convenient all-in-one format. However, some users mention limitations with the number of USB ports and the amount of RAM. A few also noted concerns regarding software pre-installation and available memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 472 reviews
  • Rated 5 out of 5 stars

    ALOT for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY problem is NEED MANUAL! One NICE machine!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for kids and internet browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for college students, keys get stuck alot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks do not waste your money or time!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow. I took it into the geek squad and they said "Why do you think you only paid $300 for it? The computer is too slow"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was a cheap buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer looking for something the kids can play on but the performance and setting it up was awful. The first day out of the box is was very slow then started to freeze on me. Not happy at all. The saying still stands. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already had a virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer already had over 500 viruses when I installed. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer was very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very slow booting up right out of the box so I ended up returning it and buying a different one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not really for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought the Roku 3 was something different, thought it showed live entertainment not late streaming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and that's it. Hot it home unboxed it and it wouldn't start. Took it back hit another the same thing. Was told by employee these won't last and are junk. I agree they are junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return one of them and the other keep locking up and require reloads of the OS constantly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP cut way to many corners on this one, it was not a good value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't not buy this, had it for only maybe 3 days when all of a sudden it kept running a diagnostics report to correct "critical_processor_died" error. Never fixed itself Windows 10 is the worst!!! I will be returing this of asap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty because Best Buy's customer service was lousy. This computer should have made it at least 1 year without breaking. It crashed and instead of having great, helpful Geek Squads they charged $150 to "fix it". Will not buy another computer from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doing well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy thus far with the purchase received two days ago

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    LOVE IT!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. The screen is sizeable, lightweight, and stands up well. Easy to assemble. Keypad feels good and is easy to type on. Very affordable and strong HP quality. Excellent graphics and a great deal for a small price. Also easy to install Microsoft on. Had all up and going in 10 minutes!! And for me the internet works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit crashed the first day out of the box. I added Norton antivirus without uninstalling Mcafee. I restored to original condition, uninstalled Mcafee, then installed Norton again. It crashed again. I returned it and bought a different HP unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this brand new in March 2016. Now in August I am experiencing hardware issues with no support from hp. Shutting down and restarting on its own.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey RenC,

      Thanks for sharing your experience; although it has left you less than satisfied we appreciate your feedback. Based on your description, I gather you are frustrated with your Notebook and need some assistance. I would suggest you call us; HP products generally have a 1 year warranty, and I am sure we can help. Please reach out to our HP Support Forums: http://h30434.www3.hp.com @HPSupport or hp.com/contacthp

      Take care,
      Shantel
      - I work on behalf of HP. HP

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Needs a BIOS config fix, otherwise it's nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for placing on a small desk. Nice bright screen with great resolution. Out of the box, setup worked fine, until reboot; computer got stuck in a Windows Automatic Repair loop and would not start up again. You will need to reconfigure the BIOS to disable Safe Boot to get it to work. Otherwise it's a nice machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product because of great reviews got it home and it never stopped loading. I ended up returning it for an Asus laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad from day 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even got to use it. Couldn't get it to keep the set up programmed if you unplugged it.

    No, I would not recommend this to a friend