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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,831 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice affordable computer for senior friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy set up. Fast enough, and nice large screen. I would recommend this for any person who isn't a power user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Simple computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is what it made appealing the space it took up was minimal and it is very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer easy to setup and it’s not heavy. The package is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    all in 1 computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very simple to get to set up, beautiful color and it was a great price for the 500 gb hard drive 4gb ram

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP - 19.5" All-In-One - AMD A4-Series - 4GB Memory

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience!!!, the HP - 19.5" All-In-One - AMD A4-Series - 4GB Memory - 1TB Hard Drive has a good value

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what my daughter needed and compact and the color is perfect with her room decor.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good deal for sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a senior and they struggled to see the keys (gray letters against a white backdrop) but this was a great value for what you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC Set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to be here since I was still at work. I was hoping the the install wouldn't happen until I arrived home from work at 5:30 pm. My mother who is elderly would not be able to oversee that everything needed was transferred from her old computer. The tech did his best to contact me before and after the install and that I could contact if something else was needed. My understanding is he was courteous and professional. I just wish we could schedule appt. later in the day for people like myself who have to work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great computer for students!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is ok. The only problem we have had is with the volume. Overall it is a really great computer for my kids and their virtual learning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Family Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home computer, wife loves it to keep up with house whole bills and keeping records. Daughter find it fast and easy for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son set it up for me in my new desk and it gits perfect and does not take up a lot of room. Also is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good. I haven’t tried the camera yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is my first HP computer. I actually only brought it because I knocked mine over and it broke. It was the cheapest and I needed it because of Covid-19 to work from home. I just wish the screen was a little bigger. touch screen and was in black. Otherwise I find it sufficient for the price and brand name and would definitely recommend it. Because I’m not tech savvy it was extremely easy to set- 1 2 3. Easiest computer set up ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up perfect for everyone who not computer savvy simple easy and full of memory

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good buy for simple tasks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was and is a bit slow, but everything seems to be working well and (so far) I have no real complaints. For the price it's a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy set up and very compact for being a desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how easy it was to set up. Very easy instructions and the size of it fits perfect on my small desk.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Left wanting more.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned today for a few reasons. First, it is slow, very slow. I found myself always running the task manager to see what was the hold-up but nothing was running in the background. Next, the web camera is o.k. but the microphone doesn't pick up much unless you are right on top of the screen. It would be nice to see if a memory upgrade or a SSD would speed things up but sadly most all-in-ones are as-is and upgrades are unavailable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this to put my kids online for the covid-19. Runs a lil slow at times. But overall great for them. Best Buy had a great price too. :))

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall good PC. But volume is still too low.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great PC. Easy to setup and get going. Only thing I would recommend is to have a higher volume set. Even set all the way up, it's not loud at all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and I am pleased with this purchase (the receiver is happy). The price was right and the product is good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but slow

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an ok computer. Not fast but not slow. Worked for my daughter.

    I would recommend this to a friend