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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,831 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good computer to use. Like the color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Easy to use. Would recommend. Would buy again...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC! Easy to use, set-up and very user friendly! We bought this for my mom and she loves having a reliable computer after her laptop was messed up during the Texas Ice Storm. This is a great buy and she has loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for surfing the net

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for surfing the internet and doing small tasks

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer!!! good price too!!!!! Fast shipping!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all in one computer. Really easy to set up. I like the service Best Buy gave when I went to pick up my computer. They came out to my car, when and got my item in less then 15 mins. Thank you so much for Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my day to day activities. It's much more compact than my old PC, which I love. There was a delay with shipping (Not because of Best Buy), but I contacted them anyway. They solved the problem immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college student!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who is a freshman in college. She already owns a chromebook so I wanted to ensure that she had access to Windows in case that her classes weren't compatible with Google. So far, she has exclusively used this PC because the schools wifi has not recognized her chromebook yet. I am glad that we purchased this!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s kind of a slow processor ... I should have bought a faster one ... but for the price it’s worth the money but if you are using this computer for very day work.. I wouldn’t recommend for a business ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great products both computer and printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with the app was so simple, good wording and good graphics. It made the set up very simple step by step. Can't go wrong. The ease of use after set up is great, I printed a little over 300 pages so far without any problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up easy use. Standard Microsoft 10, nice keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ia a good computer for the home use. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my mother in law. She absolutely loves it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt have the computer for a year yet and the screen just went black I had to send it in to get fix and its so slow its horrible I barely use it now currently waiting to buy another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for home school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for the office originally. My secretary loved it! However, when COVID 19 came we brought the computer home for the children to be home schooled! It has worked out amazingly! I will be ordering another for the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the new hp 15.6!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computor.much faster than our old one. great graphics and much faster as well.great service from the geek sqad as well.sales people excellent!! bought one but the graphics were not good for gaming.had no trouble returning it and buying this one got a lot more for an extra 100 bucks!! was also on sale for 100 off regular price.This is the best computor we have had and would recommend it highly.they rushed the transfer to our new computor so our down time was minimal.Highly reccommend best buy when you need a new computor!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This computer is used for personal use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seems adequate for our needs. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY NICE ALL IN ONE COMPUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my 13yr old son and it has been great. He is able to play his different games on it and other things as well. It is very easy to use and the speed of it is as good as you would expect. The only thing that is a little bit on the downside is that it is white so the keyboard shows every bit of dirt from using it.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer for home. Nоthing special. For 3-5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    The All In One desk top excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compete desk top computer. Small fit just about anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family all-in-one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband, who has an apple computer, too. He likes the all-in-one HP as a 2nd computer to work from. His son also has the all-in-one HP which we bought for his birthday. He said it is very easy to use.

    I would recommend this to a friend