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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,831 reviews
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent computer for the price, but slow AF.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    A bad read of a review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few days before looking for a new machine, I found this beautiful PC among so many prices. I found that in many bestbuy it was sold as an open box, and well I started looking for the reviews of it, none was safe or comfortable for me, but the price caught my attention. I finished buying it, ... 1 hour after installing it and starting to work with it, since I wanted to fire and destroy it, between the processor fan, and how ridiculously slow its processing functions, including the ability to process high speeds of Internet, 1,000 Mbps that I have and she only showed 125 Mbps, ... I am sorry for not reading between the lines when I saw this machine disaster for the first time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for Kids not for adults

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for kids, and kids activity. Not recommended for work or school activities. It doesn't have a battery so it will shut down upon power outage or power plug disconnection. You get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great tutorial & sale price was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all in one computer for price I paid!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all in one desk top

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all in one desk top computer and so far we are having no issues yet with this machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New and just started using so can’t really offer a serious review right now.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer because my last one was slowly dying and I was excited to have something new, but this computer is incredibly slow. Had I known the speed would be such an issue, I would have gone with something else. It takes several minutes just to open a web page. Not a fan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my senior citizen dad easy to use for him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, nothing too spectacular about it but it’s a pretty decent computer

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    So slow.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this HP on sale 4 months ago as a back up unit. I guess the old adage "You get what you pay for" is true. It's so slow I hardly use this computer for anything. The only reason I still have this unit set up as a spare is because I hardly paid anything for the computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    I just don't know

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs a little slow. I bought it for the kids so that they can stay off my Lenovo desktop but, they don't like the slow speeds and the color on the monitor is a little off. I'm disappointed and it would cost more to buy a new one to replace it with. Sigh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer very sleek and stylish!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer system was very easy to set up. Great

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Inexpensive: You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow even when running web based apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and overall look is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is easy to setup and to navigate through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy pick up. Personnel was friendly and courteous. Fast pick up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, easy to maneuver fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great all in 1 for student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new all in 1 works great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great pc!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very practical! Great price!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Spent some time shopping n looking for it

    I would recommend this to a friend