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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,831 reviews
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slow what I expect , and it basic and good for kids

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Great for Beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processing time was a little slow for my teenager.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Not like the touch scrub I have. Not an open box.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Beautiful but slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits pretty but runs slow and glitches frequently.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a computer that died at the office. Works great for what I need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow at times, otherwise like the built in camera and speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Birthday present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves his computer he uses almost everyday

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer works great, for an open box item.....

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality, Speed

    Rated 1 out of 5 stars

    Garbage computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs so slow. Camera is garbage and the overall speed of this thing feels like it's 1996 again and I'm running 56kb dial up. DO NOT BUY THIS JUNK

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great computer for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy !! Easy to use and easy to upload documents.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    I thought I would get a better quality computer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thouyght I would get a better computer. I don't play video games or anything but computer is slow, the camera is not good, and I've been having a hard time with Zoom meetings and Google meets. Prime reason why I got the computer. Sucks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Older people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this computer for my pawpaw. He loves it, but only if it was black.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this computer is slow. It is easy to set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the money very happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about buying a new computer so when I decided to buy one I had been every where to find just what I wanted and lukley I found one that I was looking for. and the service and the help that I recieved with the purches was off the hook I am so glad that I went to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great and has nice graphics and screen size as well. Absolutely adore the fact its a all in one and doesn't have the bulky extra pieces. I also have this desk top already from about one year ago and decided to go ahead and get another one as it being used by another party.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for my wife to go back to school. So far it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I wish the screen was larger. My kids love surfing the internet.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Looks nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two stars for the looks but this computer is soo slow it froze up the same day i set it up had to restart and freezes when clicking on icons or websites the only reason i wont return it is because it was a birthday gift for my 11 yr old son

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Bought it for my husband.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is having to get used to using Widows 10. It is different from what he has used for years. He really misses his games that used to be included with windows and anything that you download now is just not the same. He is learning and since he really doesn't like change it has been a challenge for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver. I've only had it a month but so far ita great!

    I would recommend this to a friend