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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,831 reviews
  • Cons mentioned:
    Boot time

    Rated 2 out of 5 stars

    Slow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter to play an online game. It takes forever to boot up, forever for the game to open up, and forever to do anything. No chance of running to program simultaneously. I would not recommend this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    20 hours later....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow computer for it's price. Am returning it for a different one. Wouldn't recommend buying this one, unless you absolutely have to have a computer and cannot afford one that's a bit more expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp is not the same

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This specific brand has me reconsidering purchasing any more hp products. I am all for compact PC's/all in one computers, but if you're looking for a computer for just office work this is for you. otherwise wouldn't buy another hp.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram, Speed

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the memory goes to running the OP. Good luck running multiple apps on this piece of junk. I had to return it. Best Buy was VERY GOOD taking a return tho...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Item Returned for Refund.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a beautiful piece of equipment until I turned it on. There were two noises coming from it, one obviously a cooling fan with an expected air blowing noise. The other noise was a whirring sound at a lower pitch. I thought perhaps it would go away after it"warmed up" but it didn't. I Googled the issue and noticed it was a common problem. So I packed it back up in the box and returned it. The clerks at the return desk could not have been any nicer. I got a full refund. Unfortunately I won't be able to recover the time I lost setting it up and then driving 15 miles back and forth to the store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Waste of money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace my 7 yo laptop. I went for a less expensive option. Found this all in one for a good price. I’ve only had it for 3 days. I’m returning it! “SLOWEST” computer I’ve ever used in my whole life! Slower than my 7 yo laptop! It’s so loud! Sounds like it’s running on dial up. I should have paid more attention to the reviews!!!! “A BIG DISAPPOINTMENT”!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, good product with new features. Nice new look.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    It's a dog....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this thing, it's a total dog. Immediately I had to buy more RAM in an attempt to make it useable. Everyone hates this computer and it's been sentenced to a desk that nobody uses. Would never buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful HP Computer given as a Christmas gift to my daughter!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was a good computer and quality is okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chase did great job of helping me out with this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be easier to copy EVERYTHING from one computer to another.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Super slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this computer not that long ago and as soon as I started using it it was really slow. Haven’t returned it or anything because I need the computer for school but I’m gonna start looking into new computers

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good but not that fast I got it for kids school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it a lot and for sure I recommend it always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good computer to tell you the truth it’s just that I really don’t know about computers I just got it for my son’s school but other than that it’s ok I like it I think it works well and I hope everything it’s good with my purchase ☺️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the space I have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for what I need to use it for and the price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Good deal, but it doesn’t move fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer did not move fast enough for me. I thought maybe it was because I have other things connected to my WiFi, after I turn on my other devices, it still did not help. If you have patience for it, buy it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek hleped choose RAM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sales rep at the store wasn't sure, the Geek was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got rid of my old PC and discovered the All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the time and patience shown me by the employee from the Geek squad "Jake". I came in for one thing and he gave me what I needed. I consider the personnel to be professional and knowledgeable. Can' beat the price and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is GREAT! My only issue is the power button being underneath the monitor. I have issues with my hands and can’t always feel where the button is. I end up tipping the monitor so I can see where the power button is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits what i wanted. Not a lot of bells and whistles.

    I would recommend this to a friend