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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,831 reviews
  • Rated 5 out of 5 stars

    Great for in app purchases and games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not lag, good decent speakers, good for gaming but with correct set up. Love watching Netflix, not so much of lag. Works great! My son loves it! Great for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 3 children and they absolutely love it. They use it mostly to play games and watch YouTube videos, was also sufficient for homework completion and study.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtual Learning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virtual Home Learning needed to get a better computer system for son. This wasn't on my list to purchase but glad we did. He has been enjoying the computer.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Super slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a cloud based system and do some web surfing. This is not your computer!! After talking with some people it is too slow for that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a 2nd computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for someone who wants the basics. Stylish but does have cords for the keyboard and mouse. Not touch screen, not solid state.

    I would recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 1 out of 5 stars

    Slower than a turtle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a poor purchase. It is very difficult to upgrade the hard drive and even with a RAM upgrade to 8GB, this unit struggled to keep up with Windows 10, was full of HP bloatware, and the boot time was ridiculously slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Hp comp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we bought it for, my sons kindergarten online class. It barely runs zoom. Not super impressed but for the price...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very satisfied customer. It does what I needed for it to do and I am so happy that I purchase it . It was affordable and within my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage. This computer seems to function beautifully. The camera quality is okay. This is my teenager's computer and meets all of her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for basic use not for working or gaming or anything. Looks very nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money you cannot go wrong. Hp is one of the world's leaders in computers. This computer is great one of the best buys I've made in along time ............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great for online school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything we need for virtual schooling. Glad it has everything all in one. It might not be good for online gaming but it get the job done for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    learning more again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I wanted how ever many things have changed for learning what do do how to do it, it is taking time to find out what is needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Normal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice computer. It doesn't use a lot of space. You need to upgrade the memory ram. It runs faster. I only use it to pay Bill's and things like that. So it work fine for me.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We explained to the Best Buy worker exactly what we were going to be doing with this computer for my wife's work and side business. He assured us that it would perform very well for both. It has been super slow and can barely handle what my wife does for work. I have had other HP's and have been satisfied but this is junk. I guess that the worker must just approve every computer that they sell regardless if it can perform the tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game space is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 year old son says he likes everything about this computer. It has the ability to play roblox and enough data storage for a game player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for kids homework

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok. Don’t expect a fast computer at this price. It serves its purpose, which is to have a computer for kids to do online school. Quality feels cheap as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for my office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed and keyboard feels smooth, for easy typing. If you are looking for something not too expensive and still very functional this would be a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lasted long

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory excellent..my three kids are enjoying it for their online school.. highly recommendable to public..it is up rugged for rough kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. I’m really enjoying it. My teenage Son is finding it very useful also. So excited that I decided to purchase the brand.

    I would recommend this to a friend