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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,831 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my 14yrs old son and I couldn’t be more happier. The price was very affordable and my son loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So slowly but cheap

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its outlook is great.quality is so far so good,but Amd cpu is slow and overhead,so I will buy intel next time or apple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a hp all in one computer for $400. Great computer for a great price. Good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad and satisfied.That's all.Your service was super/Ricky/ and Geek Squad was exellent.Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality. Easy to setup. Excellent condition. Is a Geek Squad refurbished. Looks and works as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen quality is great! Space Saver w/All in One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving space with the All-in-one is nice! Screen quality is good & the speed is wonderful as well! Great computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Memory if you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of memory in this model is amazing, not to mention how its got everything you need all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so excited about this purchase!! perfect for working at home and it’s all in one meaning no tower!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased a all in one computer to work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy transaction, was great they allowed my daughter to pick up for me. Love working with best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer describes having a CD/DVD writer which it does not. Will be checking with Best Buy about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and excellent pricing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right! Enjoying the fact that it has a Wi-Fi connection, without having to connect to router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD all-in-one computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shopper was great. About half hour after contacting me computer. I highly recommend this service

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer ever. So so so slow with nothing running or loading. Dont wast your money. Bought in order to work remotely, wish I kept the box in order to return it. Would give 0 stars if possible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter for Christmas and she loves it! I have used it as well and love it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp desktops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy and fast purchase on line no hassle when I picked up my product at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to get me through working from home durning Covid

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened it and computers running sluggish. Doesnt losd up like most computers do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Suits our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We got a really good deal on it and it’s doing exactly what we needed. Sleek look too.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    WORST computer I ever bought!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this computer for less than two months, already had repair issues. Bought for my child to do virtual school-HUGE MISTAKE! Slow, lagging, video conference issues, web cam issues, microphone issues, the computer itself sucks. Best Buy won't allow me to return it because it's been over 30 days. I am so upset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just what I needed. It's up to date and has good speed for what I need it for.

    I would recommend this to a friend