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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,831 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    I'll pass next time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out slow to load up finally get passed that and some of the keys don't work on keyboard

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    dont do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so slow. do not order. takes forever to start. cable was loose. just soo bad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Super slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow. Don't waste your time . We returned it right away because it was slow since the start.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It doesn't work very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer isn't very good. I am very disappointed in the performance and user unfriendly. Thank you Beverly Greathouse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    So slow and total waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so disappointed. How can a brand new machine be so so slow. I’d like a replacement or a refund please!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than my 15 year old desktop and I have the fastest internet Comcast offers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Terrible computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow computer not worth the money .can't return so will just garbage it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend the extra money on a better computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this today because it is way too slow. I thought I could get away with using a cheaper computer, but this is dreadful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer ever. Slow, slow, slow. It I the worst computer I have ever bought.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Very slow, worst computer I have bought. Returned it three days later.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great computer for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my nephew’s 12th birthday for the purposes of gaming, etc. After downloading about 3 games, the system started crashing..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Pure garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is pure garbage. It uses 69 to 72% CPU Capacity just run chrome. Very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So slow we had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another similar HP all in one that has been great so I gave this one a chance. I got this for my son to play Minecraft- that was the only thing we installed and it was going so slow my son couldn't play. After rebooting with nothing opened, more than 50% of memory was consumed running who knows what. We returned this - maybe it would have worked for web browsing and email but just notright for us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchasing this computer was a big mistake.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After last 2 computers I promised myself I would only buy an apple. Buying another h p was my worst mistake. This one is the worst yet and I would have returned it but was in the hospital for surgery and the 2week return period was up

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    hp all in one. worst performance ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is a big problem. Very very slow even with all startups turned off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 1 out of 5 stars

    Worthlessness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 minutes to boot up then locks up. Tried to reset took 2 hrs no help

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better products available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very slow. Like an old computer right out of the box. Sold after only a few aggravating months

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Too slow, returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow computer, beware. Not recommended based on my experience

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great computer. slow, not great functionality to add components

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer stopped working after 8 months. Due to Corona virus can’t take back yet. Really need this fixed!

    No, I would not recommend this to a friend