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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,831 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so slow that I don’t even want to use it. I’m highly disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of junk.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems and only less than 2 months old. It will be in the Geek Squad hands today. They can figure it out. But my last HP all in one was fantastic. Don't know what happened. It was shipped to the appliance store instead of the best buy store. Maybe it was mishandled or maybe it is a lemon. They did not offer me an extended warranty in store. I wonder why.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Worst Computer EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is horrible. So slow I couldn't take it anymore. Do not buy this PC.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess that I am used to my mac but this was very slow for me i returned it immediately

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    slooooooow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow ...slow...slow and did i mention slow? i do not like it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, just slow. Not for playing games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a couple of days and the screen was going out. HP wanted 7-10 days for it to get to the, 7-10 says to fix it, and then another 7-10 days to get it back. Took it back to BB and got something different.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    very slow....................................

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY VERY SLOW ..............All-in-One wait-a- while Computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow. I can hardly do anything because its super slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse product ever not to mention waste of time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged this hp all in one a few times now finally I had enough. I took it back it lost over $70 from the original price not to mention still haven't received my refund back to my debit card. Back to Amazon and Walmart I go, rip off....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was defective and could not be replaced used 2 days

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Computer is very slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is very slow. Not worth buying. It's cheap but slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don't like it , I should have purchased more gb

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Desktop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item. Did not run with my work from home job.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Skip this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a nice computer but it runs super super slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow even to open one task will not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer internet connection was very slow..bad ethereal adapter..I return this item twice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really sure how in 2020 you could have a computer that runs and functions like its from 2000. This computer boots slow, runs slow, and has a very bad wifi card. Yes I understand you get what you pay but if that's the case this HP should be selling for $10.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but not what I wanted. Just needed something a little more bigger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never booted up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift and it never worked. Seemed like a simple plug in and go computer but it never booted up. Screen kept flashing black and HP. Tried all kinds of troubleshooting and eventually had to return to the store and get something else. Box looked fine so didn’t appear to be damaged from shipping.

    No, I would not recommend this to a friend