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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,831 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    run away

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow computer, didn't expect that from a newer model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST COMPUTER EVER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't worked since the start, I have paid for tune ups and the extended warranty.....and now have been told it isn't returnable or exchangeable or refundable.....but I can PAY for a high resolution diagnostic and PAY for more repairs! It was "Geek Squad Certified" and an absolute piece of crap I WILL NEVER USE BEST BUY AGAIN

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New model better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price nor a good buy overall because of the size and older model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Only good for basic use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good for basic use it’s a decent computer for basics

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow startup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patience required when starting up the computer. It is not a quick start up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need to take it back the sound is bad that about it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Super Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, easy setup. But it runs SUPER slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse computer I have ever bough. I've had 2 techs. out to work on it and it still isn't right. I would not recommend this computer to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Small computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor not very big as depicted in the image online view.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer takes way too long to load. Never felt like a new computer I somehow thought it would start to work better but never did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Humming sound is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first I thought I made such a great purchase. Only to find out it makes the worst annoying sound ever... especially now that kids are learning virtually...and the computer is used for hours...its distracting and annoying to say the least....beyond irritated

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer look good, good price. But very very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very slow for a new product. When it initially turns on the fan is so loud sounds like a whirling plane. According to tech line nothing wrong with it. Stay away. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for kid use maybe!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow opening things up, wish I had invested in a more expensive one! Having trouble getting my pictures to print right from this computer, but all my other devices work fine! Will be taking a loss for sure and reselling to someone learning computers!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Learning Windows 10 has been a struggle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer but getting use to Windows 10 is difficult

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad choice picture is very bad and could not be changed. I returned it for a better model. Don't get taken in by the price it is not worth it. It came with a built in virus. Spent more time trying to correct it than I could use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slower than slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a laptop as I loved the All-In-One concept and it looked so nice. The look is very nice and modern but that is where it ends. Beyond slower than slow. Pages barely to not loading. So disappointing it went back the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New door srop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer can hardly operate with out more memory right out the box. It was also loaded with not one but two virus scanners aka bloatware. Causing serous issue bought this for my wife to write her book with. Most likely will take it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the unit for a better desk top that was cheaper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop computer is horrible. It loads everything really slowly. It took me a very long time to access my email and files as programs loaded quickly.

    No, I would not recommend this to a friend