Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,831 reviews
  • Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this unit. The microphone/speaker was very so soft it was non useable for zoom calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s the worst computer I ever Bought!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is a pile of crap! This is the first time that I purchased something from Best Buy and it was crap!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the purchased. Bought it for my daughter and she preferred going back to her old laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after one week.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Montitor tipped over and could not be repaired. Therefore computer is no longer able to be used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hate this computer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer ever, it runs so slow it is very sad that it cost this much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer freezes up constantly. Save your money and get a new model!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never got my packge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got my package never got my package never got my package

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just right

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right computer for the grandkids when they come over... got to play the games!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    shady

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charge 399.00 and now it on sale for 299.00 5 days later that is shady

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this computer. It would never load Windows from the start up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is extremely slow, the volume barely works, dont buy!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sooooooo slow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Returned. Won't buy an AMD processor again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Early to tell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    see above because I am now filling upo space to say it is to early to tell

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy open box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the open box and it didn’t work It doesn't turn on at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn’t get any cables

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever customer service never answered my email

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP all in one

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was returned because it kept crashing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money cheap you really get wat u pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was sent an used product but as a new one. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great PC just very small screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC just very small screen not practical for office use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for First Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good for basic needs. The size is decents, good grahics.

    I would recommend this to a friend