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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 1832 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the 19.5" All-In-One's ease of use, compact size, and attractive price point. Many appreciate its design and the speed of setup. However, some users point out that the RAM could be improved, and a few mention concerns about the system's noise level and camera quality. Boot times were also cited as an area for potential improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,831 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Lasting worker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Lasting and durable. This computer does what its supposed to and more

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Simple, but useful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for what we needed at the time (a first grader and light web based work). Not much memory, video quality, or speed to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad computer. This is definitely a space saver. HP has a line of good products and services.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Runs Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough but overall it’s really slow and makes it take forever to do something.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hp-19.5 all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best computer . Tops! This computer is a good tool for the elderly .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and it’s very easy to set up. I loved it so much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking pc but very slow. Even upgraded the RAM to 8gb which helped but still no where near as fast as I needed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Don’t do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. It was okay for my daughter to zoom during 2020 but not good for anything else. Very slow, we like to play the sims at my house and it lags so bad and takes around 10-15mins to load

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP ALL IN ONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers I have ever had! It was so easy to purchase from Best Buy. Hassle free and convenient. Will definitely shop again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. I'm regret I had to move and sell it. Would purchase another. Thanks Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wish I still had the business for it.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    VERY SLOW!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I need a cheap computer that I could download online classes material to. You get what you pay for! I have high speed wifi that my chromebook laptop was connected to, and it loaded web pages in a blink of an eye! It takes about 20 to 30 seconds to load a basic web page. Communication with my printer takes about the same amount of time. This computer is like the one I owned in 1999. Its unbelievably SLOW!!! Not a bad computer, if you are very patient hahaha!!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Its just so slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it depends on what you need it for...for basic use and basic surfing its ok...but anything more...its just too slow. Its pretty, it does what it needs to. The price was right and I needed something fast to transition to working from home because of Covid...so it met the basic needs, but I'd pony up more money and get something better if I needed it for more.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    its a good computer for basic uses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer to use for the basic stuff, has excellent sound quality. If Microsoft updated the software by itself in a timely manner, that would be great. The speed is just okay.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Retired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow But Would Be Great For A Beginner Or For Some One Like Me, To Just Play Games On & E-Mail And Face Book.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP All in One hardware problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to purchase an extended warranty if you decide to purchase this product. After some time,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Not a bargain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad since all he does is watch YouTube and surf the web. He does not need any special programs besides basic web browsing and this thing can’t even handle that. It’s been 4 months and it will now randomly shut off and restart itself. It also gives a very generic message saying that there was an issue. HP’s tech support ran all sorts of diagnostics but it’s not a hardware issue, it’s software. Coincidentally enough software expired 90 days of purchase. Pages load extremely slow even though we are hard wired. Completely over this hunk of junk.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sluggish and low Rez screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a nice machine but it needs a better monitor. Major problem I had is with the people at BestBuy, Who made fun of me for getting such a slow machine. Little did they know it was not for me, but a gift for someone who reads recipes on line. Boo boo best buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    So Slow.....

    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and space saver are ok, to be the 1st computer of a little kid but it is soooo slowww!!! Last time it took almost 30 minutes to start! its driving me crazy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Not that great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some problems with it failing to start up or boot when we first got it that I was able to resolve. Over all it was slow and annoying to use event for simple tasks like pay bills online. It was alright for the kids to use because they don't know good computers don't normally lag that much. Then one day it started beeping loudly when we started it up and according to HP it is related to a hardware power issue that will be expensive to fix. It lasted 2 years and it was not that great I would not recommend this computer.

    No, I would not recommend this to a friend