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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 287 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the keyboard quality, battery life, and ease of use of the 2-in-1 12.3" Touch-Screen Chromebook. The tablet mode and included pen also receive positive feedback. However, some customers express concerns about the device's weight and limited storage capacity. A few also mention that the RAM and price could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 287 reviews
  • Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more than just a Chromebook. It's a great tablet all on its own. Build quality is great. Performance is excellent. It runs Android apps and games like a champ. This is a great little computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't decide between this device and the X360. After seeing them side by side in store I went with the X2 and I'm glad I did. It 's exactly what I wanted and was on sale when I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and tablet together

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself because I was looking for a laptop and a tablet all in one this is a very very good product and I would recommend it to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item during presidents day sale for $399. For that price point it's a great product at a great deal. Just wish it had a back lit keyboard. But can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother who recently had surgery and is limited in mobility for a few weeks. So far it's working out great for her. She's not broken it once yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall it’s a good laptop. It would be way better if it had a usb port because i would be a ble to charge my phone. the camera quality could also be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a LOT of research before choosing this Chromebook. It is perfect for any college student that just needs something for notes, browsing, google docs, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good laptop for everyday use especially for work and just everyday task. I love this laptop for work. Lightweight and easy to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Bought three. All garbage!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not what I was expecting from a name like HP. The form factor was terrific, with the removable B&O designed keyboard. Bought two for my kids, and a third a month later for my wife. Exactly two months after each purchase, the pens would not re-screw back together on the first battery change. Same issue with all three units. Then exactly one year later, just as the warranty expired, each one had camera issues (front and back). Blurriness and small dots on the image. A factory reset didn't help. Apparently, this is a widespread issue across this model. HP has chosen not to do anything about it. We instead bought external, USB cameras. 2 out of 3 the units worked. The third didn't accept the USB camera. Yes, I did confirm that the external camera was not defective by plugging it into one of the working units. I will never buy another HP product as a result of this poor quality, and the fact that HP has not come forward and owned this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Nieces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my other niece. She's excited and able to do everything she wanted. Great for something with moderate demands from a computer/laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The machine looks nice, wifi drops from time to ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the chromebook looks. However, the key board is not backlit, and wifi drops alot. Other that that, it is a fast good looking machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook/Tablet Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a number of chromebooks over the past few years and this one provides the best balance between light laptop and the tabley form factor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a tablet with keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Chromebook and I was hoping for an experience closer to a laptop than a tablet. It may just take some getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes time to get used to chromebooks but after a while you get fast and steady internet. I like the fact you don't need antivirus software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the detachable screen that converts to a separate tablet. Display quality is excellent and it is an all round great tablet AND laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only had few day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it's been great. more to come. works good. Word be better if it had a usb port that i could use linux to adb to my pixel phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have purchased the warranty and I thought I did but cannot find it on digital reciept.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really fun laptop that you can take apart to use as a tablet too. It’s a sleek design and I love the white color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great, I bought it as a gift, and its still going strong after all this time. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, lightweight, great display. Great value for the money. Loaded with the right features and accessories.

    I would recommend this to a friend