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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 287 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the keyboard quality, battery life, and ease of use of the 2-in-1 12.3" Touch-Screen Chromebook. The tablet mode and included pen also receive positive feedback. However, some customers express concerns about the device's weight and limited storage capacity. A few also mention that the RAM and price could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 287 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook. Has been great, and exactly what we wanted for a really great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 2-in-1 12.3" Touch-Screen Chromebook - Intel Core M - 4GB Memory - 32GB eMMC Flash Memory - White is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the Bush of Alaska, so I need a computer that works well with bad internet. This computer does so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to but overall a great alternative if you don’t want to purchase a full sized PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so handy and the size is just right for every day use for virtual streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great chromebook. If you try this and usually use an Ipad, you'll forget the ipad exist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable chromebook in the market, not to mention it's detachable from the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer however, it can only do minimum functions like checking email. No WORD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, great gaming, awesome google search engines, and love the touch screen!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work or just surfing the web. The only bad thing is the camera is low quality.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Great until it broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the build quality, screen and performance. A little annoyed at the cloth pen holder on the right side - this felt like a poorly thought out solution. But, then after less than 90 days, the chromebook started to get confused on whether it was attached or not to the keyboard. The net being that I'd have to dis and then reconnect the screen to the keyboard in order for it to remember that it was keyboard attached. I sent it back for repair with a promised 3 week return - but now HP has said that it needs another month. Which is why I'm writing this review.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    SCHOOL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS FOR MY WIFE FOR HER SCHOOLING SHE SEEMS HAPPY SO IM HAPPY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been working well since I purchased it. So far, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Great size and does everything she needs it to do for her business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as both a laptop and a tablet. Tablet very easy to use. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INVESTMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about HP. Not hard to navigate and simple to set up 2 in 1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just OK

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent performance for its time, possibly a good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't updated , hp could of improve camera, needed a lot polish back is scratch ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love it!! It’s light and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast! Super nice build quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first date with a ChromeBook. I did some research ahead of time and found that you get what you pay for from the Chrome devices. This one is high end on everything from build quality to screen resolution and processing. You will forget you don't have Windows after about a day with it! The quality left me speechless upon unboxing. Solid, no creaks, squeaks, misalignments--fit and finish is perfect. The textured soft touch material of the keyboard surround is comfy and inviting. Keys themselves have great travel. The touchscreen is smooth and bright, and surprisingly easy to keep clear of prints. Using as a tablet detached from the keyboard, it is a little heavier than expected, but manageable (that was my only drawback). The pen works is much more than a stylus in that it's active--you can do more than draw with it with a click or action. i prefer the laptop mode and don't much use the pen, but it's a nice accessory. Battery life is stellar! It's an all day machine. If you are integrated into Gmail, Google Docs, Google Drive like I am, you will love the OS. To borrow a phrase... it just works.

    I would recommend this to a friend