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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.00

Customer reviews

Rating 4.5 out of 5 stars with 288 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the keyboard quality, battery life, and ease of use of the 2-in-1 12.3" Touch-Screen Chromebook. The tablet mode and included pen also receive positive feedback. However, some customers express concerns about the device's weight and limited storage capacity. A few also mention that the RAM and price could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 288 reviews
  • Pros mentioned:
    Battery life, Keyboard quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast! Super nice build quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first date with a ChromeBook. I did some research ahead of time and found that you get what you pay for from the Chrome devices. This one is high end on everything from build quality to screen resolution and processing. You will forget you don't have Windows after about a day with it! The quality left me speechless upon unboxing. Solid, no creaks, squeaks, misalignments--fit and finish is perfect. The textured soft touch material of the keyboard surround is comfy and inviting. Keys themselves have great travel. The touchscreen is smooth and bright, and surprisingly easy to keep clear of prints. Using as a tablet detached from the keyboard, it is a little heavier than expected, but manageable (that was my only drawback). The pen works is much more than a stylus in that it's active--you can do more than draw with it with a click or action. i prefer the laptop mode and don't much use the pen, but it's a nice accessory. Battery life is stellar! It's an all day machine. If you are integrated into Gmail, Google Docs, Google Drive like I am, you will love the OS. To borrow a phrase... it just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my son going to college in fall has everything that he needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this chrome book for my 14 year old niece and it’s a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very good computer and would recommend to anyone looking for a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised by hp. Hing concept of using magnetic attachment works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great chromebook, but have had lots of repairs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one the keyboard was defective. Over the last two years it has had the screen repaired twice for white spots and the keyboard broke again. Other than constant repairs it is a really good chromebook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tablet only problem is finding a replacement since I lost pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Pen tracks well for taking notes and drawing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having employees who understood the need to resolve an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect update for pré-college student. My son couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for such a cheap price as compared to any stores. Best deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and weight of this chromebook make it great for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited about my new Computer and can’t wait to start using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed to save my photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Staff was awesome. Would buy product again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great screen, detachable, free stylus, and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal for chrome tablet, works well, os needs some work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great value for the cost. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power, speed, ease of design. Happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    really nice chromebook from HP

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that I received the HP 2 in 1 Chromebook as part of the Best Buy Tech insider network. When I first received the HP 2 in 1 I was very skeptical about the M3 processor that powers this tablet/laptop, but I have been very, very surprised at how much power you really have to do daily tasks, surf the web and even play some games such as world of warships (chrome version). The M3 also seems to be very power efficient, with the HP lasting about all day in regular usage. The screen is bright and very high quality, the keyboard is outstanding in its build quality. In fact, everything about this tablet/laptop screams quality. If I have any complaints it would be the lack of a backlit keyboard and the fact that there is only 32 gig of onboard storage (this can be increase to 256 gig by using an SD card however). The fact you can remove the keyboard completely is really a game changer in this category of tablets and something I really have appreciated. If you are on the fence about this tablet, you really shouldn't be. This is a great, really well built chrome OS machine that has been able to handle every task that I have needed it to complete. I recommend it to anyone needing this type of laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the touch screen functions of this laptop.

    I would recommend this to a friend