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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 580 reviews

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78%
would recommend
to a friend

Customers are saying

Customers praise the 2-in-1 laptop's touch screen for its responsiveness, portability for its convenience, and price for its affordability. However, they express concerns about the battery life, weight, performance, and occasional Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 580 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast PL & Very Nice Looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and operate. The touch screen is a great feature, especially at this price. Also the removable screen is a nice addition. The I-3 processor is fast and smooth, great for students on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for a reward for great achievement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a very nice size for taking on trips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and being able to split from tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the removable tablet. Do not miss having a dvd

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect Latop for a Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for a young student. My grandson was able to easily figure out how to use it without asking for my help. Which is a first in my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HP 2 in 1. So far So good. A little tweaky with the usage of it as a tab as the weight is an issue. LSO WOULD HAVE BEEN BETTER IF THE MIC AND HEADSET ARE GIVEN TO THE TAB INSTEAD OF THE KEYBOARD

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Fantastic for work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It runs efficiently and is compact enough for me to travel with. The sound is great and the removable monitor, which allows it to become like a tablet, is fun for my kids!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my daughters computer. She says it runs well but doesn't like the fact that the upper part(tablet) portion is heavier than the base and it falls over. She also says that the edge of the keyboard is sharp and irritates here arm when she uses it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very concerned about this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being that I travel alt, I was looking for something light weight and something I could in the field. Turned out that this a very good buy for a field computer. It is a tablet and a laptop. More things to like than dislike.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do like the versatility of this lap top I am a little disappointed in the quality of function. I've had it for about a month and have had continual issues with the touch screen not responding to touch. I've had to turn it off and restart it and that seems to make it work again but it's basically brand new so I really shouldn't be having these issues already. It's makes me very worried that in 6 months or so the touch screen won't work at all. Besides that issue, I've had no other issues and have enjoyed using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a full time student and part time worker. I got this to replace my tablet and my laptop. It works great and I love that I can take just the top part to class because I have my textbooks on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great lightweight easy to use laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers convenience I was wanting. Regrettably I have dropped it a few times and it stood up against the fall quite nicely. No cracking or any sort of damages sustained. Definitely quality!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product looked at many other is very user friendly.The detatchable keyboard is great for brousing and thouch screen make ease of use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't connect to the Internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought it would be a great computer, but we keep taking it back to Best Buy all the time. It won't connect to the Internet and after the Geek Squad fixes it, it works for one day, and then will not connect to the Internet again. We have had the computer at Best Buy many, many times, and now we have to go back again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it, great price great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop - touchscreen incredible - best laptop I have ever purchased because of the many features - even child friendly

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Luv it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer a perfect match for my so. Beats sound on it was a huge feature for my son. Detachable screen made it easy to use around the house. My son loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this laptop 2 times the first time it didn't even turn on and the second time the screen was working perfectly fine and then it just shut down on me and it didn't want to turn back on but best buy was nice enough to let me exchange for another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    both bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my grand kids. 1st one, hard drive went bad, 3 days out of box, exchanged it for different one ,geek squad set that one up also. Got it home and that one would not turn on. Best buy was great about retuning the computer and all software. Turn around and bought 2 apple I pads. Again thanks to best Buy, for there service and understanding.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Upgradable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought i could ave increase my RAM but afraid not.If i could have done so which was advertised then the system would have been an awesome one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, can be quirky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall system is nice, but if I leave the computer in sleep mode too long, the touch screen stops working and I have to reboot to correct the issue

    I would recommend this to a friend