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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 580 reviews

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78%
would recommend
to a friend

Customers are saying

Customers praise the 2-in-1 laptop's touch screen for its responsiveness, portability for its convenience, and price for its affordability. However, they express concerns about the battery life, weight, performance, and occasional Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 580 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for my daughter. She really likes the touch screen and the fact that you can convert to a pad.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Notebooks alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not to happy with the performance of the notebook.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best... some times you are not in the mode to use you key board... this is just perfect!!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Not a good choice for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out working okay, but a couple hours in the touchscreen started to malfunction, and it forced a reboot to get it working again. Because I expect flawless reliability from my laptop, this does not work for me. I ultimately returned it for a refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love the setup of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really enjoys her new laptop, it's so easily navigated. Plus she can play more games on this device versus her ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ear. . Ready to use. . Easy to use even for me .. I'm a super dope with computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for one of my cousin. They are happy with the product. One of the thing that could be made better would be start button.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    To Slow and Slugish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop/tablet thing new and returned it the next day. I turned it on and started to set it up and noticed that things were taking a very long time to load. Longer than my prehistoric 8 year old Dell. Very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop and it has a detachable screen to use as a tablet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned the next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this laptop/tablet. It was horrible at processing even the simple things like a calculator. It took 30 seconds to open and load word or even Internet Explorer. I could not even finish downloading chrome, that's how bad it was. Would give it no stars if I could.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great os

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is very good likewise the touch screen is good without any problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turns into a tablet, so it is a little top heavy. little hard to open but getting use to it. over all very happy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop, great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, love the capability of tablet use, camera is ok for photo sharing.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 5 out of 5 stars

    great 2 in1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new hp 2 in 1. The thing i do not like it windows 8 and no office.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great and light little computer. Has a touch screen and light weight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    don't understand this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get on line with no luck. Don't like this laptop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real Nice Speakers. Robust Split Screen. Very responsive touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The laptop purchase was an above averagexperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had a very good experience when buying our laptop. The sales staff were also very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clear screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for beginners as well experts. Learning windows 8.1 is made easy with the tour built in

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online, big mistake on my end! Didn't realize that it was so ridiculously top heavy! My wife and I were looking for a 2n1 for school and to use as a tablet on vacations and for taking pictures. I couldn't imagine even trying to use the tablet as a camera, not even for holiday photos, family get together, etc.... Lastly, we've owned this model for a year and two weeks, warranty just ran out at the year mark and the computer has crashed! Geek Squad whom I purchased other warranties through wouldn't back this issue up being two weeks out of warranty and wanted to charge me another $200 to start a new warranty! Hopefully bestbuy or hp themselves can help out with this problem!

    No, I would not recommend this to a friend