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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 580 reviews

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78%
would recommend
to a friend

Customers are saying

Customers praise the 2-in-1 laptop's touch screen for its responsiveness, portability for its convenience, and price for its affordability. However, they express concerns about the battery life, weight, performance, and occasional Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 580 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Worst Computer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my worst purchase ever. I have never enjoyed this crappy computer. It freezes every time. Sometimes, it take over 30 minutes to restart it. It is just a nightmare and I am never buying any HP product again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well its a good item to buy for home use. Good to hv one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, Don't buy one of these. I am a techy and researched many tablet / 2 in 1 laptops and this was rated 4 + stars. It should of been rated 1/2 a star. First start up, it didn't want to start, that should of told me something right there. Then I would drop my internet connection all the time and my Surface Pro wouldn't loose the same connection. I would disconnect the screen from base and lose "touchscreen" accesability. Reconnect up and would sometimes get it back and then lose again. Not fun. Switched out for the new Surface Pro 3, very happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    easy to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but and it is a good basic computer for general internet work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good lap top for my pre-teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lap top/ tablet for students.. Light and compact .. Very well priced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop ever, HP and Best Buy are terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked well just long enough for it to be out of warranty. Then it slowly went downhill after a year. With HP's partner with MS, this was like stealing money. The Windows update did not process properly, and froze up not only this computer but another. The "docking" and keyboard portion quit working, and parts cannot be found. I have reached out to HP numerous times to no avail. And Best Buy won't touch it without holding it for ransom because it is out of warranty, and I did not buy their protection. Epic fail on both BB and HP - I will never buy a laptop from either one of these places again.I paid over $600 for a piece of equipment that maybe lasted a year. Shame on both Best Buy and HP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look, nice finishing just tooooo heavy....even the tab half too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my daugther birthday and she love it! Is a really good laptop!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out with network adaptor disappearing intermittently after 3 days, best buy would not replace computer because it "worked properly". 3 weeks into owning the computer, the hard drive went. Wouldn't even power on, told me to install an operating system. Best buy would so nothing to help, and wanted to charge me $100 just to look at it. Dealing with hp is almost impossible unless you're and expert at understanding broken English. Bought a lot of stuff there over the years, But my business will forever be taken elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop/ tablet is awesome.. all the cloud features to android are out of sight.. this is a must buy product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Had to get used to the new Windows program which is a challenge but overall a nice machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computers very good it’s very nice it’s not heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works fast and light, easy to carry. Compact and easy to take to school, great 2 in 1 product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new computer. It is very compact and great for bringing it with me as I am always on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift for sister in law. You should consider this computer for someone. Maybe yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer accomplishes the desire to have a laptop and a tablet without paying that kind of cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!, I love my new computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the multi uses, comes apart and can be used like an IPad. Light weight great for carrying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer/tablet mix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I've been waiting for this technology since tablets were first introduced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everday mobile use !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everday mobile use. The T-2 is lighter than the comparable MacBook.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A disaster computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer 2 months ago until now it didn´t work, the HP service warranty is terrible, right now I´m still waiting for spare part that they don´t have, do you believe it...I buy a brand new computer and they can never give a new one if they don´t have the part.. I never bought a HP product again..

    No, I would not recommend this to a friend