Customer Ratings & Reviews
- Model:
- 13-r010dx
- |
- SKU:
- 7086006
Customer reviews
Rating 3.9 out of 5 stars with 580 reviews
(580 customer reviews)to a friend
Customers are saying
Customers praise the 2-in-1 laptop's touch screen for its responsiveness, portability for its convenience, and price for its affordability. However, they express concerns about the battery life, weight, performance, and occasional Wi-Fi connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Poor wifi reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer works well, but it's Wi-Fi reception was inadequate at my office. Other computers in my office worked in all areas of my office, but this computer disconnected from the internet unless it was a few feet away my wireless router.
No, I would not recommend this to a friendRated 5 out of 5 stars
great laptop tablet combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my sister and she loves it. Wish I could afford another one for myself
I would recommend this to a friendRated 1 out of 5 stars
Intermittent Wireless Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this machine. Out of the box it had problems staying connected to the internet via wireless regardless of how close to the wireless router the machine was located. A google scan of this problem shows that there are no real solutions, other than buying an external wireless adapter, and most people who experienced the problem have returned their machines. I've had the machine for 40 days and am currently resetting all Windows settings to default in hope that it will fix the problem. If not, back to Best Buy I go.
No, I would not recommend this to a friendRated 5 out of 5 stars
love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good size, great for school. my son uses it. very nice when i can take it off! :)
I would recommend this to a friendRated 5 out of 5 stars
Excelent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product, great capacity processor and good quality for the price
I would recommend this to a friend- Pros mentioned:Portable, Touch screen
Rated 4 out of 5 stars
Loved this computer--but ended up returning it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this computer for only a day, even though I loved it. It's easy to use, the keyboard was comfortable for my fat fingers, and I loved how the top split off of the bottom....SO easy to just grab it and take it to the sofa to surf the internet. The reason I returned it was because it turned out to be incompatible with the HP Active Pen stylus, even though the stylus worked just fine on the store models at my TWO neighborhood Best Buys. After much confusion and trying to figure out why the stylus wouldn't work, it turned out that the store models at Best Buy were set up in a way that does NOT match what HP actually ships in its computers. I even tried to buy a floor model (because I specifically wanted to use the stylus), but they told me they couldn't because it wasn't actually a fully functional machine. So, if you want to use the Active Stylus on this machine, you won't be able to (even though you can on the floor model). (Please note that it DID work with a regular capacitative stylus, but the precision was lacking for my needs.) I did have one other small complaint that had nothing to do with the lack of stylus compatibility.....when you remove the tablet from the keyboard, you tend to carry it someplace else and go surf. When I was done surfing, I didn't want to get back up and walk across the room to wherever the dock was. So I would just leave it sitting on the coffee table or wherever. I know it sounds lazy, but it's something to consider if you're worried about spilling something on it, or worried about the docking components getting damaged somehow (or also if you need to keep it charged at all times).
I would recommend this to a friend Rated 5 out of 5 stars
best of both worlds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful tablet or good computer when you need it to be.
I would recommend this to a friendRated 5 out of 5 stars
great laptop after a desk top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great brand and a great machine,i would recommend thisto any one
I would recommend this to a friendRated 5 out of 5 stars
does what its suppose to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the laptopfo school does exacally what its suppose to do
I would recommend this to a friendRated 5 out of 5 stars
super
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My needs for computer technology have been met by this product.
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I need. Very pleased with tablet capabilities.
I would recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer I bought is.nice.but it freezez alot and is kind of slow at times. I wish I would of looked more before I got it but theres nithing I can do now.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great 4 school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to navigate. It starts up quickly. It's just cool.
I would recommend this to a friendRated 5 out of 5 stars
Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the computer for work and personal use its work great.
I would recommend this to a friendRated 5 out of 5 stars
Good for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my child and it had worked out wonderfully.
I would recommend this to a friendRated 5 out of 5 stars
Nice portable unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very practical detachable on the go to give presentation
I would recommend this to a friendRated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very practical for me and what I'm gonna use it for.
I would recommend this to a friendRated 5 out of 5 stars
Great computer for a Student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite pleased with my new computer,the setup was easy
I would recommend this to a friendRated 5 out of 5 stars
Great laptop for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From McBook user to this laptop - made the right decision
I would recommend this to a friendRated 5 out of 5 stars
Great 2 in 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight and portable. Good speed and easy to use.
I would recommend this to a friend














