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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 580 reviews

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78%
would recommend
to a friend

Customers are saying

Customers praise the 2-in-1 laptop's touch screen for its responsiveness, portability for its convenience, and price for its affordability. However, they express concerns about the battery life, weight, performance, and occasional Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 580 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great 2 and 1 computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop/tablet. It is nice to be able to remove the keyboard and use as a tablet, but have the keyboard when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use and convient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good product to have and convient if you are in any tight spaces. The keyboard is a little too thin where you can use the back of the keyboard as a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use it as a laptop and on the go as a tablet or if I just don't want to use it as a laptop.. very Portable... I love it

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    love it! a little heavy compared to a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP pay a little xtra to have a HP. Runs nice and smooth. A little heavy compared to a tablet but it's still manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Price

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, all the apps you want and basic computer, eaay to take about to tablet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    compact and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Only fault is the battery life but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downfall I see is having to use the external cd/dvd drive. Also finally went to use the HDMI port and it doesn't work, nice to find out after warranty is done.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a kind of cool piece of equipment that I received from best buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer took a little getting used to, but has proven to be a good addition to have around. The "tablet" is a little heavy compared to others, but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can i ask for? I have a laptop and tablet all in one. Amazing! I'm not a techy person yet i find it user friendly. Easy to navigate, fast wifi connection, touchscreen and the keyboards are so soft very comfortable. It is convenient too i can bring it anywhere. If I'm going to buy a new laptop in the future at bestbuy, no doubt I will still choose HP. One satisfied customer here!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer, just a little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I debated forever on getting a Microsoft Surface 2 or 3, but there was a huge price difference. I really wanted a new laptop for school, but wanted a tablet for the fun, apps, and ease of portability. I got way more for my money with this product! I barely ever take the monitor off just because it's pretty big to be used as a tablet. The processor is also kind of slow and it takes a minute for the monitor to register when you take it on and off the keyboard. This is most likely due to the hard drive being a mix of a tablet and PC. A plus to this device is that with Microsoft tablets you can only have their apps from their app store (which does not include Pandora), but because it's also a PC there is a PC app store. So you have even more options! Overall, I love this computer because I can do all my school work nicely, I can access Microsoft office, and have fun apps for down time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop/ tablet and its a touch screen which is the best part.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decided to go with a 2 in 1. this laptop is great. very light and portable easy to go from tablet mode to laptop mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the split feature, having the option to either use it as a laptop or a tablet help with setting up shop when getting motivated for homework.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    the screen it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little slowly l don't no why it supposed to be more fast

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Weight

    Rated 1 out of 5 stars

    Wouldn't get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took mine back for a couple reasons 1 being its way to heavy even to open, the 2nd reason they say by beats but my phone plays louder music oh and the battery life sucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great computer for techies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to operate and is very light and is a great space saver. I would recommend for anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Poor Battery Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery will run down even when shutdown. Only has mini SD card slot in tablet. When docked, feels top heavy. WIFI drops out, have to reboot tablet to restore. Great display, easy to see. HDMI out is a plus, needs network port.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great touchscreen, substandard Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have very few complaints about this product however my primary complaint is a sizable one. Far too often, when the user is attempting to use the product in its laptop form, the screen itself does not react to the mouse touch pad commands that the user is administering.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine! As an IT professional, I am VERY picky about what I purchase. I bought this for my wife for school and leisure. Its speed, memory, portability, ease of use, and versatility make it a great all-around computer for media, web browsing, and work. This is the first HP I have purchased in years and I am definitely impressed! Also, the affordability compared to its features set it in a class all its own.

    I would recommend this to a friend