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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,479 reviews
  • Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good laptop highly recommended long battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this laptop. Definitely a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works out great for my sons school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had no problems with it at all. Very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a computer is good and works faster........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost as good as it gets. Almost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy operation. Preventing the fifth star - the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My grandkids love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for return to school. Both grandkids love using them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it three stars because the screen wasn't completely sealed up. On a couple of the sides I had to click them back into place but I was able to fix it. Other then that the laptop does what I wanted it to do and has a bunch of apps and programs that it can run.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought 2 of these for grandkids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These laptops are great for school work. They allowed my grandkids to keep up while the schools are closed. I only gave them 3 stars because the keys on one of them started sticking after only 3 weeks. Waiting to hear what Best Buy is going to do because they live in Iowa and I live in Florida.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my daughter college she loves it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shoulda bought Windows laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line upfront, don't buy this if you are used to the ease of use on Windows laptops. My windows laptop broke and I'm on a budget, Chromebook was a mistake. Using Office programs is near impossible compared to Windows. It seems as though they make Microsoft Office as challenging as possible in an attempt to make you use google docs programs instead. If you are a college student writing MLA papers, the Word app doesn't offer an option for Times New Roman. Accessing documents on Word seems to push you into using google docs instead. It is also painfully slow at loading docs. I'm returning and picking up a Windows laptop instead. 2 stars because it at least held me over long enough to turn in assignments for a couple of weeks.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Nellie,

      Thanks for sharing your experience with us. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is not living up to expectations.

      Please know that we are always here to help with any issues that arise and/or to assist you with selecting the product that best suits your needs. If you'd like to take us up on the offer of assistance, you can get in touch with us anytime at this link: support.hp.com

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    Gteat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I have use , I love it I really recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Could not be more pleased with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for daughter, she loves it. Standard c charging port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for some uses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for some uses to get by but, it’s not a computer fully!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    School Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine, purchased for my daughter for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks as .. its ok works fine i wouldnt recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for educational use! Would recommend to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sixth grader is enjoying this chrome book. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item overall and would buy other items if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the sale price. Unique white body.

    I would recommend this to a friend