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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,479 reviews
  • Rated 3 out of 5 stars

    Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son for Christmas. He wanted a computer for gaming so I'm going to use it for my schooling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two days it would glitch on Netflix and it froze but now it’s fine but still it glitched

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictorial quality isn’t that awesome well I guess for the price you get what you paid for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For the win

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of those products that take the android experience to the big screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this chromebook. The screen is not working I had to bring it back to Best Buy. I was told I’m unable to return it! Why?? I just don’t understand. Now I’m scrambling and dealing with HP because Best Buy refused to assist me. This chrome book is a month old! There is no reason so much to have to deal with all this and a brand new product. Should have been returned and I should’ve been given a new device. Simple as that! This Chromebook issues for school. I cannot afford to be without it! HP supposed to send me a box to ship it to their service center. What kind of nonsense is this I’m sending a month old Chromebook to a service center?? This has been a terrible experience. Not good customer relations on Beat Buy’s part.. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP 2 in 1 Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a basic laptop for normal web surfing. No issues with the 2 in 1. Perfectly fine laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer just wish i could download software to it but cant due to it running chrome os

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This computer was not the one for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is not bad it just was really different for me. I returned it and purchased another.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Perfect if you want a larger phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s isn’t capable of doing much more then being a large phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    RETURNED!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this HP chromebook, but unfortunately was not able to and had to return it. The screen is very grainy and far away from clear. It immediately bothered my eyes. The feel of the chromebook felt cheap. For $300 it was not worth it. If you want a nice clear decent screen this is not the chromebook.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    small but useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer to have. I will use it to take to Dr. Visits, vacation and long car ride.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a ok laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Ok laptop I was not happy with webcam and display the display so I return the laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and a good laptop overall but not much else to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Dell Guy! This comp has its moments but I feel like I’m going to break it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to actually arrive but is cool. Thanks it’s dope computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality chromebook but screen wasn’t vivid and sharp enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box and the screen doesn't stay up, hinges are a little loose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lite weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not always connect to Wi fi! Seems like a good value for the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen cracked in the case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a month and the screen cracked when in the case we purchased for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is not the best quality but otherwise everything else is great.

    I would recommend this to a friend