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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,479 reviews
  • Rated 3 out of 5 stars

    One step above a calculator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I wanted simple, but should have stuck with MAC or PC.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Well it's ok for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting . it's very slow and I can't download everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Notrwcieved

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The post office lost this item. Had to purchase a new computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seen better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best quality, bough it for school and i’ve seen better tbh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Older person

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to understand computers so went with an ipad instead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look so nice but after few months use freezes time to time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the resolution but you get what you paid for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Check options before buying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not complatable with Microsoft. It is just OK. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need better streaming apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certain streaming I can't get that I watch while on the road

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    still in the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to try it out but I'm sure it's fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been, this was way overpriced and bit worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the chromebook I've been expecting... but somehow useful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rude

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these items for my daughter and my grandson and when they went to pick them up, they were turned down and asked to come back after altering the order adding her name. She had the confirmation email because she ordered these items using her email. The General Manager came out to the car and basically told her, in front of my grandson, that she was a criminal and pretty much tough luck. When she added her name by calling the customer line, they said it didn't show up and since she was already holding the purchased items in her hands to go ahead, in which the clerk informed my daughter that she was jumped on by the General Manager, again making my family feel like maybe we shouldn't have ordered from that store. This was Riverchase/Hoover, Alabama.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the right laptop for me. didn't do what i needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute computer. No charger! Would be great to turn on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great as I thought

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay but saving work is a problem. Not no

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy at all with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions with it. Finding it very difficult to us.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OS is not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome needs to be app centric, i.e. should support installation of printer driver OR such added device should be easily configurable. Also, there is no caps lock functionality - user may get confused overtimes on large documentation efforts.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I hate it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was a laptop and it is really a tablet with a keyboard. The software is terrible and it has NO space or power. It is a waste if you need a real laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT Windows or Mac Operating System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHROMEBOOK Very different Operating System than used to using Difficult to use— definitely takes time to get used to! It took me 2 visits to the Geek Squad. I would NOT purchase again.

    No, I would not recommend this to a friend