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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,479 reviews
  • Rated 1 out of 5 stars

    The keyboard light not working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unbelievable this laptop doesn't have keyboard light. Difficult to use and navigate. Worst experience with laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying multiple window laptops and wasting so much money on them throughout the years i decided to go with a Chromebook. Chromebooks are very reliable, fast, and easy to update. Hard to get used to the keyboards and how buttons and options are arranged but you get used to it. I use my Chromebook everywhere i go, but let me say that it still needs a lot of work ahead of Window based PC. For example, i have downloaded too many video player apps in order to play my videos, i use different types to action cams, dash cams, 360 cams, and i cannot get any of them to playback on a Chromebook no matter how many apps i download. But then i use my regular PC and all them videos play without interruptions. That is the only downfall and i hate it because i use my Chromebook for everything. If you are a military personnel i am sure you have a few TB of movies, music and home videos on a hard-drive which 80% of those mixed media are unplayable on a Chromebook. Just keep that in mind. I still recommend a Chromebook. Just keep in mind my concerns.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Repaor

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t had the device 6 months and the screen just went blank

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like my chronebook its would always freeze and then crash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely stop charging

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not charge at all. Recently purchased in May,. Unacceptable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shi outta luck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was amazing and unfortunately stopped working a week after my warranty expired. Really made me sad bc it was the first and only thing I’ve ever really been able to buy myself having 8 kids. I bought it for school and since it broke and wasn’t under warranty I can’t attend class anymore and I was 7 months away from my BA

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jbg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one sent did not work. We sent back and still do not have our replacement. Very upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish i would of bought an ipad instead . not at all what i expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touch not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is not working at all. Very confusing is compared to windows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. Helpful sales person. Quick and easy and easy transaction.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to print which seems to be a common problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to print from this laptop device! Keeps trying to save as PDF or on Google!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine then it started working slow after a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very fragile, it stopped working after just two months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only used for streaming, Constantly overheated and froze up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Factory Reject.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one, could not receive wireless internet connection.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send it in for repair within 3 weeks of purchasing it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke with one time falling didn't even have it 2 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but Did not Work as described. Best Buy is ok!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seriously?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glorified phone without the phone. Going to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Convenient for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Easy to use. Screen size is perfect

    I would recommend this to a friend