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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,479 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far it's great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8th grade daughter to use for online school. She liked how it looked and I liked the price point. Shipping was quick and easy. Kudos to Best Buy for price matching when the price went down $80 within a day of my purchase. One call and I received a credit back for the difference in price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my laptop is easy to use and long last battery

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my children use Chromebooks for school so they were familiar with the setup. This is a great device. The graphics are great. I haven't been able to play with it too much due to my children needing it for school. This is the perfect 2-in-1 for anyone on a budget and that uses a Google based platform.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Totally worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love them. Easy to use and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook and perfect size! Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Light weight and speed is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very fast and lightweight. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Crome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lap top I’ve bought ! Good price ! Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is intended to do. Very quick and responsive. Only good for internet use but that's what it was bought for. Crispness lacks. Have problems with attaching an external drive. Only recognizes it occasionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Attractive, Well-priced, Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 6YO son. My older son has a Surface Pro and it’s become a challenge to “share” when they have Google Meets going on at the same time. This is a great laptop for kids. He is able to work independently, have his “own” laptop, and be able to use it for school and play. Good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this Chromebook but I have to say that I love using it. The keys on the keyboard seem a little bigger than I'm used to and because it's white they are easier to see. It's very easy to use and I believe that it is a great Chromebook. I bought it to use for personal material and school.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to replace my desktop that was getting old and slow. It does all of the tasks I need quickly and was recommended to me by my nephew who works at Best Buy. I like the touch screen function. This is a great laptop as I just need it for daily use like paying bills, checking emails, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good starter computer. I bought it for my boyfriend. He’s not big on electronics but needed a laptop for the basics. I love the design and the look of it as well. I recommend this laptop to whoever is looking for a laptop for just basic usage. ✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Things happen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the top cover not attached to the screen. Manager was going to return it for a new one, but the screen got cracked and so we have to fix it and it should be fixed from the repair. Other than that it seems like a great product. Was super nice of the manager to agree to return it for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our granddaughter needed this for school. She enjoys it and uses it for youtube videos she wants to create. We got an excellent buy and would purchase another if any of our other grandchildren need one. She uses Chromebook at school so it was easy for her to jump right in and explore the options available.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I discovered when I needed to do my taxes that my 7 year old laptop wasn't working properly. So I was in a hurry to get one quickly and cheaply. I researched for several hours and found this model is in the top 5 on several tech websites currently. It's a laptop with a touch screen. Not too big, not too small.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Chromebook for almost a year now and it's still working great! Great for schoolwork and touch screen makes everything easier. Folding it into a tablet is nice too but I don't find myself using that feature too much because it's a little heavy to hold up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my little sister and she loved it. It’s a fast computer. She’s only 8 years old but it works for her especially for school. She has a chrome book for school and she liked the other kids had 2 and 1. It’s very convenient for when she is in PE she can just turn it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love my HP Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP Chromebook for my online classes and it has been perfect. I am able to complete all of my assignments and I linked my accounts from my Android phone to it so I have access to all of my stuff. I'm very happy with my purchase and I recommend this for students of all ages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Chromebook, But Not a Full PC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use for virtual learning. Does that well, and easy for a child to navigate. Beyond that, not much use besides internet browsing, YouTube streaming, or document processing. If that’s all you need then it’s great. If you’re looking for full computer functioning, get a PC.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for school. Tried to use IPad for online school, but was difficult to use PowerPoint on the IPad. Will give it to grandchildren when I am done with school. Please get protection plan…… this is a replacement for the one i dropped

    I would recommend this to a friend