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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,479 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dreaded transferring to new computer but was easy very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    1st chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressive device, no issues, quick everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not a bad price for a tablet and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Unable to use it for class required.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for kids and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very fun and easy for the kids to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great! Bought it for my brother & he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for travel and lightweight!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! Lightweight and I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    compact and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! great for games and information look up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that I feel like the price was too high for a Chromebook. BUT it is literally the best one we have bought. I have burned through four of them (different competitors) in the last 2 years. It is perfect for my 9 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chrome book for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter; easy to use for a beginner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellnet chromebook for at home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it...love Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5yr can use it Great laptop our family loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for my so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and strong, durable design. Good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s two years later and you guessed it it’s dead. Would I buy it again NO. You get what you paid for. My advice is buy a quality computer that will last you a long time- this computer is not quality. It did the job but I’m 21 and colleges want Microsoft etc so invest in a device compatible. I wish I got a warranty I’m super mad I didn’t. DO NOT PURCHASE. I’m happy to review this two year later hopefully it helps. - a broke 21 year old college student.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two for my grandkids their Dad said that set up was easy and he loves that he can monitor their screen time and what they are doing and he can shut them off he they are going somewhere inappropriate or for discipline all from his phone. Now grandma wants me to buy her one. Mike

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great chromebook.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook works great for the things I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my first laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have searched around for a laptop me being a novice to computers laptops Citra Citra fortunately for me my granddaughter and my daughter I know so much about we did some price comparing we spoke to one of the representatives at Best Buy that really happened and we made the right decision to purchase this item thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook versus PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crime books are perfect to use for my grandkids. They are web based with out the worry of downloading anything from the web. They use them for school work & being as they are an inexpensive alternative to a higher priced PC I would recommend them if that is all you are looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nearly Flawless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is built beautifully and is my daily companion when completing daily tasks: paying bills, checking e-mail, and watching videos. The only thing I would change is allowing more brightness on the display, but I would otherwise consider this device to be perfect.

    I would recommend this to a friend