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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,479 reviews
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    it a chrom book

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a chrome book but was told it could handle everything a pc could but it couldn't download Minecraft so we returned it it is touch screen and everything else worked but it was not good for what my daughter wanted

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a Chromebook for school so I decided to buy this one. He loves it, especially since it has a touch-screen. The fact that it is a two-in-one doesn't hurt either. I would definitely recommend this device to anyone looking for a multipurpose Chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp touchscreen computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer my only issue is that it’s not a year old yet and the cord stopped charging and we bought a new one and it also will not charge otherwise the computer is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean there isn't that much benefits of having a chromebook, in my opinion. The cost is just way overpriced and to be honest, if you are a chromebook and google person then this would be great for you! I prefer hp windows and the size of it is kind of larger than i thought it would be...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, easy to use does everything i need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shape and function.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my daughter for her online classes. It has been working fantastic and she has been enjoying the fullest. I highly recommend parents buys this product for kids, since it is touchable and pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, good parental controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for access to google classroom for virtual academy schooling. The connection to google classroom is simple and clean, not buggy or difficult. Also, the Google family link app allows us to set appropriate controls which are not available on a traditional laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Easy to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For home internet email/browsing/streaming, I only use Chrome books, or Chrome boxes. I usually connect a large monitor & speakers, and will not go back to PC's or Macs for home use. This HP Chromebook works great, and I have no complaints. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic, especially for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is perfect for our needs. We use it for intakes in our office, and hand it off to clients. Our needs are basic and this is a reliable solution. One thing though- I am a MacBook user so the screen resolution is slightly poor, but it’s expected for the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook for the Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good Chromebook. It is a Chromebook, so keep that in mind. It won't run Windows programs and it has limited storage for Android apps and Linux (Beta), but it's built for light users and students. It has an okay display, for the price ($300) it's what you'd expect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Great for regular use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for college. I love that I can touch the screen to move the screen. It works well I can't really complain. I am used to working on Lenovo Thinkpads, and I do have to say that they are completely different.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good but not what was expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done a better job evaluating features. I was not prepared for the web based only functionality of the Chrome Book. It is a very fast computer, but it takes work to get used to the variations from my previous software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Its cheap and not easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my kid and have had lots of issues with programs not working. We cant figure out how to change anything on the device . I'm sure if I could figure it out it would be nice my last lap top was so much easier to use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall basic chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has both touch and mouse control and that the screen folds 350 degrees. The colors are bright. This is my first chromebook but was super intuitive to figure out. The screen is reflective which made it hard to read in bright light but that is my only negative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Touch screen chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my senior citizen mom for Christmas - was hoping she would use it more than she does. She just can't get used to not holding that darn mouse in her hand! She does like it but just not as much as her old big and bulky computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people with simple needs. Google docs, videos, and social media, it can certainly handle it. The only bad thing is the screen has some of the worst glare I've ever seen, so getting a basic 14" anti glare screen protector is almost necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick up in store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, haven’t opened the box yet as it is a Christmas gift for our boys but very impressed with the pick-up in store option. Order was placed and I was almost immediately notified that my items were ready for pick-up! Well Done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for distance learning.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my son for the upcoming school year. My daughter already had the 11" version. This is a nice step up from that, the thin bezel and metallic hinges give it a higher end feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tryingSo hard to find a laptop before school starts and I had to take a chance on a laptop that was already bought but return. It is brand new no scratches and I am happy. It was perfect for my daughter and her remote learning. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for both business and school. It works amazingly. Only this that was different was using it in tablet format instead of a traditional windows layout. But you do have the option on changing the settings if it is hard to get use to.

    I would recommend this to a friend