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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,479 reviews
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good device for its price. Very affordable. The OS is a pain the ***. it is a horrible system. Very limited and unstable. I would not recommend it to anyone the price was the appeal, and so was the Google name. But do not compromise price for performance. Spend a few more bucks on any other that does not run on Chrome. I really hate it. Very disappointed on Chrome/Google.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic internet users, there is no better option. Simplicity. Recommend for those who are not very savy or those who just have basic needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Chromebook for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing camera functionality for uploading photos of student work. Camera is fine for zoom Meetings but since taking photos of work is an integral part of remote learning I expected the images to be clear and they are blurry. So now we need to take photos on other device and upload. This is very disappointing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help my daughter with distance learning. The screen has an unusual glare that two people can not look at the same screen because the colors are distorted. My daughter also dropped it one time and the screen popped off. It still works but it was such a freak accident. I was disappointed that the small fall made such an impact. I have an Apple laptop that’s 12 years old and has been dropped numerous times and no issues. I guess you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price and Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great 2 in 1 and has been working perfectly! If you use android messages you can actually get your text directly to the PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a great niece for christmas so it’s hard to evaluate. I have a friend that bought it for her granddaughter and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in and got the extra protection I needed for my hard drive. The associate was quick and professional. Very pleased by the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Bought this laptop for my 13yr daughter. She is able to use it anywhere since it turns into a tablet. Overall a good buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Chromebook. Bought for 6 year old son. Works great for his school. Only complaint is ChromeOS, but that doesn't have anything to do with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebrook Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Chromebook as a Christmas gift for my daughter who is going through nursing school right now. She absolutely loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It will get you by

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chrome book is good for my son school but does not have an HDMI port... sucks because it would be nice to hook it up to a bigger monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my son. He's using it for personal as well as some school. When purchasing the exterior look and feel I felt was a nice plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what I needed it too. It was a bit to get used to, but once you get the hang of it, its fine. small and portable :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to download the needed MS Office applications. Works perfectly and the microphone and speaker are way better than my old laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my chrome book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my chrome book, it’s just what I need with my google account. I’m able to run my business and know that my info is secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the computer very much. Much versatility, the only downsize is the memory but we can buy an external hard drive for storage. I’d buy it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very well mad 2in1. Nothing really jumps out at you, but for the price its a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good chrome book for basic internet browsing and listening to music. Downside - the graphics are not that great. The color on the screen is dull.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1 laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! Still learning it as I go. Definitely an upgrade from my hp stream laptop to this. I'm happy with the Google Chrome os instead of Windows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I have liked my lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can stop useing it. It was something I had been waiting to find so a ic oilfield bye it and now that I bought it I’m really enjoying it thanks again .

    I would recommend this to a friend