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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,479 reviews
  • Rated 4 out of 5 stars

    Chromebook Intel Celeron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great but some times it wont connect to the internet if I'm not close to the router, it disconnects from the internet every 2 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids met their expectations during the pandemic making their assessment from school. Great product and low cost. We don’t need Laptop no more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for what it is used for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working out the interface somewhat, but works great as essentially an overgrown smart phone. Use it to connect to the internet almost exclusively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a good deal of research about the Chromebook. I love the simplicity, speed and built in virus protection. For my purposes this was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it to be my first refurbished product I have not had one issue with it so far. Thanks Best Buy for great service and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. It folds like a tablet I’ve had it for a few months now and it’s still working perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good chromebook, but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good chromebook, but I had some concerns with the model I purchased. The trackpad was noticeably loose. I also bought it on a whim and realized it was a 2019 model for a higher price than the 2020 model at a National competitor. It seemed pretty good though for basic web browsing. If picture quality is important, this may not be the best.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic browsing, submitting job application, and works well with apps. This was a Christmas gift for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my Godson's 4th grade school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to manage for a child, but with lots of memory for all their school work. Great choice from help with Best Buy employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Only negative I have is that is automatically deletes files for space saving have a cloud or jump drive for back up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality device for chrome book butbthe tablet feature isnt needed since its heavy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it i wish a little less developer but i am learning alot about the internet n alot about chrome deffent worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lite laptop for surfing the web

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome chromium but very very fragile litterly one drop of water broke the device make sure to get protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Thought i wanted a chrome book but I wasn't sure . Sales person explained what I needed to know and I made a choice. Easy and quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what we thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really give an in depth review. We opened the device, and got it set up but we were disappointed to find it wasn’t compatible with windows based programs which we needed for online education. We exchanged it for a windows based laptop. The appeal initially was price for the laptop and it’s specifications. The confusion was ours we miss understood or miss read something would still recommend if looking for non windows based.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook success story

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What made the purchase of my Chromebook work was the attention I received. This allowed me to make the right selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sixteen year old needed something to finish the school year cause of schools going to online the rest of the year. This chrome book worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chrombook for my granddaughter, she loves it , does everything she needs for school and her own personal use. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product was greaI liked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Date: 11/29/2019 Since I bought this product it working well and I like everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it turn into a tablet. Im still learning how use it. But it seem like a great laptop. Im using it for personal and for school.

    I would recommend this to a friend