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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,479 reviews
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chromebook. I am hoping it stays working a lot longer than the last two,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop, very limited.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my chrome book in April and it’s been a great laptop, although it has limitations. Examples being it’s not compatible with webex, lockdown browser, etc. Because my school consists of these apps, I had to exchange for a different one. Thanks to Best Buy for also making my exchange/return simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for elearning

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great little lap top for my daughter’s elearning. Not fancy, but easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase still new to me need to work with it more and download the apps that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap Top

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great lap top for my grandchildren as a matter of fact we bought 2....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a Christmas gift. Still learning to use it. Seems like video quality could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this book. I bought it for my pre k son. Very easy to use and great display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rep was very helpful with understanding our needs and his advice was much appreciated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Some slight unexplained pixelation on certain stream platforms but overall happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    actual equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad support is not worth much at all. I have call to them and Best Buy to no avail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect. I bought it for my daughter to use it for her online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves it and i love it too! works great for his job and amazing to watch shows!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best products I had ever purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this computer for my sister, she loved, she a matemática teacher, will help her with her work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Love the white color too, my daughter’s have it in chrome. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Grad present.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a graduation present. It was a hit. Easy to carry, stylish, and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    items are well priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased new kitchen appliances they look great and well made. Makes my kitchen look fabulous,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what its being used for it makes for an amazing buy. Simple set up and fast response.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Not a good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this chrome hp for our son for school. To do remote learning. The first day was great had everything that he need it for school. The second day It wasn’t turning on at all. I am not sure if it was a bad charger or it was the laptop it self. We brought it back and they couldn’t really do much just to exchange it to a different one. So sad because it looks nice! And plus is a touch screen. Too bad didn’t work for us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!! Recommend!!! You won’t regret it!!!!!!! :) Still have it till today!

    I would recommend this to a friend